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    Log in problems/Black screen Dell XPS 15

    Discussion in 'Windows OS and Software' started by Al913, Jun 2, 2018.

  1. Al913

    Al913 Notebook Enthusiast

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    So I have a Dell XPS 15 9560 that is almost a year old. For the past day everytime I closed the laptop it would restart. Recently when I tried to log in it turns into a black screen. Now when I type my password it just gets stuck. I ran a diagnostic and it said my battery is at its end of its life!?!?, I've only had this computer for 11 months.
     
    Al913, Jun 2, 2018
    #1
  2. Vasudev

    Vasudev Notebook Nobel Laureate

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    The batteries don't last long. Hopefully the replacement battery should be much better.
     
    Vasudev, Jun 5, 2018
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