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    Maya Crash - Please help.

    Discussion in 'Windows OS and Software' started by Dini, Dec 13, 2009.

  1. Dini

    Dini Newbie

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    I need to do some work for university, and maya keeps crashing on launch.
    I need to get this work done ASAP, so if anyone could help me that would be amazing!

    Here is the report i am getting everytime it crashes;

    "Problem Event Name: APPCRASH
    Application Name: maya.exe
    Application Version: 2009.7.28.7
    Application Timestamp: 4a6e8e09
    Fault Module Name: ig4dev32.dll
    Fault Module Version: 7.15.10.1591
    Fault Module Timestamp: 49073a71
    Exception Code: c0000005
    Exception Offset: 00009b63
    OS Version: 6.0.6001.2.1.0.768.2
    Locale ID: 2057
    Additional Information 1: 91e4
    Additional Information 2: 32ee02a445293dab0ff41414919f5353
    Additional Information 3: 2d8a
    Additional Information 4: ff65d1a49782814a41887e21faefd0c5"

    It only seems to work when i run the programme in compatability mode at 256 colour.

    Any help would be appreciated =] thanks.
     
    Dini, Dec 13, 2009
    #1
  2. davepermen

    davepermen Notebook Nobel Laureate

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    try different gpu drivers.

    or if maya has an own settings app for the gpu settings, try switching from opengl to directx or vise versa (3dsmax has such a tool).
     
    davepermen, Dec 13, 2009
    #2
  3. BrandonSi

    BrandonSi Notebook Savant

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    Hold Left-shift and then right click on Maya, choose "Run as Administrator". See if that helps?
     
    BrandonSi, Dec 13, 2009
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  4. Dini

    Dini Newbie

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    Still crashes, it gets to "Initializing Time Slider" when it's loading then crashes. I Have re-installed it twice, but still no luck. =[

    Edit, i'll try with different GPU drivers now.
     
    Dini, Dec 13, 2009
    #4
  5. DarkSilver

    DarkSilver MSI Afterburner

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    My Maya crash too if I set my CPU and RAM voltage too low. Well, it's on my Desktop I mean.
    For my Laptop, it didn't even crash once.

    Have your laptop upgrade before? Like changing RAM or CPU or GPU?
     
    DarkSilver, Dec 13, 2009
    #5