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    Maya fatal error

    Discussion in 'Windows OS and Software' started by Kupic, Nov 22, 2008.

  1. Kupic

    Kupic Notebook Enthusiast

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    When I try to boot Maya (both 2008-2009) I get this: Fatal Error. Attempting to save in C:/DOCUME~1/Username/LOCALS~1/Temp/username.20081122.1654.ma
    I checked forums online but couldnt get it to work...
    I am running win XP pro sp3 on bootcamp on my macbook (I read in maya's qualified hardware that they do not support macbooks, but a colleague of mine can run maya on hers...), with Intel dual processors, gma x3100 and 4 gigs rams. I have the latest video driver and I disabled overlay and triple buffering as some people suggested it...
    Someone help me please!? :confused:
     
    Kupic, Nov 22, 2008
    #1
  2. CyberVisions

    CyberVisions Martian Notebook Overlord

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    What did the dump file say? Or was it not able to save it in the temp file indicated in your post? That'll give you the information you need to narrow down the problem - just the file location won't help any.
     
    CyberVisions, Nov 22, 2008
    #2
  3. Kupic

    Kupic Notebook Enthusiast

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    dump file?
    well the program doesnt even start if that is of any help?
     
    Kupic, Nov 22, 2008
    #3
  4. masterchef341

    masterchef341 The guy from The Notebook

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    is she using the a macbook that looks like yours or the new aluminum macbook?

    if she has the aluminum one, im guessing its because of your video card.

    otherwise, i have no clue. try reinstalling maya.
     
    masterchef341, Nov 22, 2008
    #4
  5. Kupic

    Kupic Notebook Enthusiast

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    she is using the same generation macbook, she got it this past summer (we live in Canada)
    and I reinstalled maya many times and reinstalled windows as well
    cs3, rhino and office have no issues
     
    Kupic, Nov 22, 2008
    #5
  6. Kupic

    Kupic Notebook Enthusiast

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    Maya crash log says:
    Maya Crash Report
    //=====================================================

    Exception code: C0000005: ACCESS_VIOLATION - illegal read at address 0x00000000
    Fault address: 166353E3 in C:\WINDOWS\system32\ig4dev32.dll
    0001:000143E3 Logical offset (see .map file for location)

    Registers:
    EAX:00000000
    EBX:16609120
    ECX:16609120
    EDX:164201BE
    ESI:00000006
    EDI:00000000
    CS:EIP:001B:166353E3
    SS:ESP:0023:0104EA44 EBP:16609124
    DS:0023 ES:0023 FS:003B GS:0000
    Flags:00010206

    Call stack:
    (0) section :eek:ffset Address Frame
    0001:000143E3 0x166353E3 0x00000000
    End of stack

    //crash file = C:\DOCUME~1\David\LOCALS~1\Temp\MayaCrashLog081122.1911.log
    //version =
    //cut = Thu 08/02/2007, 200708022245

    //====================================================
    //Memory usage:
    // 2048.000 Mb Free Memory
    // 2048.000 Mb Free Swap
    // 191.691 Mb Current
    // 0.131 Mb arguments
    // 26.250 Mb MEL
    // 0.313 Mb Data Blocks
    // 0.124 Mb Transforms
    //====================================================
     
    Kupic, Nov 22, 2008
    #6