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    Microsoft Word and Emails aren't mixing :(

    Discussion in 'Windows OS and Software' started by Blake, Feb 11, 2010.

  1. Blake

    Blake NBR Reviewer NBR Reviewer

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    Hey guys!
    I was wondering if someone could help me with a little problem I've been running in to at work. To give you a quick background, I work in real estate marketing and have recently compiled a list of websites that we market our client's properties on. I built it in Word for ease of use and compatibility, but it's these very things that aren't quite working out for me.

    Problem: I built my list as a table, (started with a 1x1 cell, added a table from there) it's around 16rows x 2columns, but this does change based on each client. I set it up with hyperlinks to their properties, and a quick description of what each site is. The problem though, is when I am trying to copy+paste it into an email (we use yahoo small business if this makes a difference) it gets lost. The format looks identical in the email's draft, but as soon as it gets sent, it loses all formatting. Is there a way to preserve my formatting, or does anyone know of a way to present the information cleanly in table format for mass emailing?

    Below I have included a screenshot of what it should look like for clarity sake

    [​IMG]
     
  2. gerryf19

    gerryf19 I am the walrus

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    What version of word, and what is your email client (what program do you use to send/read email) and email service who is your isp or 3rd party email server?
     
  3. Blake

    Blake NBR Reviewer NBR Reviewer

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    These are all good questions, and unfortunately, I don't have all the answers. I will tell you what I do know however.

    Word -2003
    Email - Yahoo! Mail (Small Business Specifically) This is what we send and read through.
    ISP- Currently Cox

    Those are all that I know immediately.
     
  4. gerryf19

    gerryf19 I am the walrus

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    My friend has a small business with yahoo webhosting. Along with his plan he has a pop3 account. Do you have that?

    Also, do you have Outlook 2003 (comes in most but not all office 2003 suites)

    The best way to do what you wish to to set up a pop3 account (not webmail). Outlook 2003 and Word 2003 will work together so that you can actually type your message in Word, click SEND TO EMAIL RECIPIENT and the table will be sent "as is"

    Also Cox certainly provides you with a pop3 email account.
     
  5. Blake

    Blake NBR Reviewer NBR Reviewer

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    I think I'm beginning to understand. I didn't know there were several "kinds" of email if you will. I thought they were all just web based and that was that. (Goes to show how much I know)

    Is there a way for me to use my webmail id and send from a pop3 account? If that makes sense. I still want my email messages coming from [email protected] rather than [email protected]. Hopefully I'm making sense. I appreciate all the help so far!
     
  6. gerryf19

    gerryf19 I am the walrus

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    That depends. As I stated earlier, a yahoo business account for a website usually comes with a website and an email account (with multiple email addresses).

    You then have access to a "pop" server.

    So, for example, you said up Outlook with a pop account that connects to pop.mybusiness.com for receiving email and smtp.mybusiness.com for sending. As I recall, yahoo pop had unusuall ports for connecting to the server rather than the standard 110 and 25.

    The result of this is that you would be sending from your current email address, yes.

    You need to check with yahoo to find out what the exact settings are.


    Hint: when setting up, you may want to set your receive settings to leave the email on the server--that way, you can continue to access your webmail the way you are now, and only send from outlook when you need to.
     
  7. KLF

    KLF NBR Super Modernator Super Moderator

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    Send the information as word/excel or pdf attachment. That's the only real way to make sure recipients will see the information as you want them to see it. PDF is better, as reader software is available on all common systems.

    Email can be accessed in so many different ways (for example text only remote terminal, cellphone, outlook, thunderbird, web browsers) and all of those display email content a little differently.
     
  8. flipfire

    flipfire Moderately Boss

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    Quickly check the following in Outlook:

    Click on Tools > Options > Mail Format Tab

    Make sure its set to compose to HTML format and tick 'use Word 2003 to edit email'


    EDIT: nvm thought you were using outlook 03 already. follow gerryf19's advice, its much easier to work on outlook

    Theres a guide here http://help.yahoo.com/l/us/yahoo/smallbusiness/bizmail/pop/pop-22.html
     
  9. Imperfect1

    Imperfect1 Notebook Evangelist

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    Don't have a solution, but just to let you know you're not alone. I have the same problem with my Yahoo email, and I found that it's almost impossible to keep the format once the email is sent. Often I'll send an email to myself first, to see what it's going to look like -- so I can make whatever changes I need to before it goes out to others, but all in all, I find that if I want something to look perfect, I have to send it as an attachment.

    One possible suggestion. . . have you tried creating your table in Excel (or some other 3rd party software) rather than Word, and copying/pasting the Excel (or other) format table into the email? It might be retained in the email a little better than the table created in Word.
     
  10. surfasb

    surfasb Titles Shmm-itles

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    Yahoo business mail should give you the capability to send emails through a POP3 server.
     
  11. Imperfect1

    Imperfect1 Notebook Evangelist

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    I hope that's not the only solution cause I, for one, don't want to have to send emails through a POP3 server. I just wish there was a way to solve the problem through Yahoo Mail itself. I use the Yahoo Mail Plus version (which is not free) and I still have the problem.
     
  12. gerryf19

    gerryf19 I am the walrus

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    Well, then we're screwed.

    I actually cannot even duplicate the problem copy and pasting from Word to Yahoo.
     
  13. surfasb

    surfasb Titles Shmm-itles

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    Yeah, I don't use Yahoo....
    I'm not too helpful here.
     
  14. Imperfect1

    Imperfect1 Notebook Evangelist

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    You should be able to duplicate the problem by copying + pasting from Word to Yahoo and THEN actually sending the email. Try sending it to yourself and see what the formatting looks like. If you don't have the problem after sending the email, then MAYBE the problem isn't actually with Yahoo email.
     
  15. gerryf19

    gerryf19 I am the walrus

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    I did...it looked OK. Of course, your table looks to be more elaborate than my test.

    What version of Word are you using? Could you attach the file (in zip format) to another post so I can play with it?
     
  16. davepermen

    davepermen Notebook Nobel Laureate

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    +1

    please do this. everything else will result in messed up mails for the end users.
     
    Last edited by a moderator: May 8, 2015