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    Might the IE7 cause BSODs?

    Discussion in 'Windows OS and Software' started by Tobi1982, Aug 11, 2007.

  1. Tobi1982

    Tobi1982 Notebook Consultant

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    Hi guys,

    I was wondering about one thing and wanted to see if anyone else has this issue:

    Every once in a while (sometimes only 1 in three months, but now 2 times in one month), I get a BSOD on my computer (see below) which I couldn't clearly associate to a certain action or something.

    But I remember that everytime it happened, I had the IE7 open.

    Last one was yesterday: I closed IE7 and at the same time, opened the DVD drive (there was a game DVD inside) and -BANG- bluescreen: Page fault in nonpaged area.
    Another time, I just left the computer for about 15 minutes with IE7 open - bluescreen when I came back.
    Once, i came back to my computer after about 10 minutes, clicked on a link in IE7 - guess what? - bluescreen.
    (Don't remember anymore which messages the last 2 bluescreens contained...)

    Am I the only one who sees a connection between the BSODs and the IE7? I don't remember exactly which programs I had running besides IE7 everytime, but it seems pretty obvious to me the IE7 plays a role here.

    I also sometimes get an error message when I close the IE7 which has to do with memory adressing. But when I click "OK", everything's fine. Page fault in nonpaged area also hasto to with ram adressing afaik, so the most recent BSOD might have had a similar cause.

    I can rule out the ram pretty sure, as I upgraded it recently with 2 new modules and it didn't change anything.

    What do you think? Anyone else having similar issues?

    Thanks for replies!


    Greets
    Tobi


    And please no "use FF/Opera/whatever..." answers ;-)
     
  2. odin243

    odin243 Notebook Prophet

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    I'd say you're best bet is to use Firefox or Opera. :D

    Seriously though, I'd try uninstalling and reinstalling IE7. Also, I believe IE7 is known for causing random BSOD's, and I'm not sure there's any known fix.
     
  3. allan_huang

    allan_huang Notebook Deity

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    Did you scan your ram for errors with MemTest86 yet?
    If not run it a least once.
     
  4. Tobi1982

    Tobi1982 Notebook Consultant

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    Hi,

    I had tested my first set of ram with memtest and a Dell utility and the new one after arrival with the Dell utility, each for a few hours and didn't get any errors. I have no problems during gaming also.
     
  5. Eleison

    Eleison Thanatos Eleison

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    I'm going to echo Odin243 and suggest at least testing with Firefox or Opera for a month or two if you are fairly certain the RAM itself is fine. You may also want to consider the possibility that the RAM itself is fine, but that one of your SODIMM slots is bad. Try running on 1 GB in one slot for a month (or until your first BSOD), then 1 GB in the other slot for a month (or, again, until your first BSOD). Internet Explorer has always caused BSODs, and 7, though more reliable than previous versions, is certainly no exception.
     
  6. qhn

    qhn Notebook User

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    i'd run a chkdisk
    specific error code would also help in pinpointing error source

    cheers ...
     
  7. Tobi1982

    Tobi1982 Notebook Consultant

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    Hi,

    I ran chkdsk a few weeks ago, but no errors were reported.

    I assume that the ram and the slots are fine as the problems occur only once in a few weeks (sometimes no bsod for 2-3 months) and not during gaming etc.

    As some of you reported the IE is known for such issues, I assume that the problems are caused by the IE7. I'll see what happens the next few weeks, if it gets worse, I'll try another browser. If this won't help, I'll have to think about other issues like the ram or something...

    Thank you very much for your help!