Million and one problems with Windows 8

Right, I'm literally losing the will to live hear. I've just got a new MSI GT60-OND laptop that came pre-installed with Windows 8.

I'm having a million problems with it. Basically now, I can't seem to keep anything in full-screen. The issue is very random, sometime it lasts for 10 minutes, sometimes it only happens once a day and sometimes it doesn't happen at all in a day. It affects videos in VLC, Windows Media Player and online streams such as Twitch. Also once this happens, If I try to click my start bar on Windows 8, right click on the desktop or click the "Show Hidden Icons" button at the bottom right of Windows It opens for a split second but is just blank. The problem sometimes goes away after an hour, a minute, 10 minutes, there just seems to be no pattern.

I have the latest Drivers for my GPU, I just can't figure out the problem.

Any help would be greatly appreciated

Just done one of those Window 8 factory resets things, and I still have the same problem!

 

Try reinstalling Windows 8 from scratch. Sounds like something got screwed up on the Windows 8 image MSI uses for that model machine.

 

How do I install it from scratch, it didn't come with a CD. It was just pre-installed. I've already run the windows fresh install thing which completely wiped everything and reinstalled it but I'm having the same problem

 

Edit: try this first: http://support.microsoft.com/kb/2780338/en-us

You'll need to go to the MS support site and ask about obtaning what they call a "disk kit." Microsoft Support

 

Is there that much difference between that and the windows 8 fresh install option thing I ran?

 

Yes. The "fresh install" is merely using the recovery image that MSI created for your PC stored in a separate partition of your hard drive. That recovery image is a mirror image of how your PC's setup was out of the box. If your pc was acting like this out of the box, then something's messed up with what MSI did to the install image they used for your machine and the recovery image has that same bug too.

The Windows 8 you'll get by trying the the first link (the edit i made to the post) will be straight from Microsoft with no customizations from MSI. You'll need to grab your drivers and any MSI specific apps you want from MSI's support website before you install this copy of Windows 8, as it's truly a "fresh"/"Clean" install.

 

Don't understand why I'm having so many problems It's like I've just opened starcraft and started a game, every 5 - 10 seconds the mouse freezes even though the rest of the game is running fine, but if I plug in a USB mouse that works fine :/

 

If your laptop is new, and it's under warranty, it's not your responsibility to solve what appears to be a manufacturing issue. Contact whoever you bought it from and begin the RMA (return) process.

If you still want to troubleshoot, maybe the Event Viewer shows something happening at the time that the app loses full-screen.

 

I got this laptop as a replacement for my last MSI laptop breaking 24/7. The rma process takes ages I literally give up. I want my money back

 

try for a refund and get a clevo

 

If you are using nvidia drivers 314.22 kindly go back to the previous version, 310.90 seems to work fine, unless what your suggesting is that resetting your pc is of no help before installing driver updates

 

reinstalling windows would solve this issue entirely. you should really heed booboo's advice, OP.

debatable. appears more like a software issue to me.

 

If it's a software issue right out of the box, that does fall under most warranties as well. That said, it could be easier to deal with it yourself with a clean install. This is obviously not normal W8 behavior--some drivers are possibly acting up.

 

Seconded. This sounds like an MSI driver problem, not a Windows 8 problem. I've never had any similar problems on either of my Vaios.