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    My Office Professional Plus 2010 key won't work...

    Discussion in 'Windows OS and Software' started by kazaam55555, Feb 12, 2012.

  1. kazaam55555

    kazaam55555 Notebook Evangelist

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    So...I just installed a new SSD into my laptop, and I'm trying to install Office 2010 professional plus but it wont work.

    I lost the disc to Office 2010 PP forever ago, but prior to installing my new drive i used a program to find the product id and product key. So, i went and downloaded a trial version of it, tried to put in the key, but it wont work.

    Am i missing something? Thanks guys!
     
    kazaam55555, Feb 12, 2012
    #1
  2. MidnightSun

    MidnightSun Emodicon

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    I would call Microsoft support. As useless as they may be regarding most other issues, they're usually pretty good about resolving license key problems.
     
    MidnightSun, Feb 12, 2012
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  3. Kaspersky666

    Kaspersky666 Notebook Enthusiast

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    You might have had a a volume license key and you were trying to enter it into the retail version of Office Pro 2010.

    You need to ensure you download the right version according to your key
     
    Kaspersky666, Feb 12, 2012
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