The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    My cd drive is not being detected anymore?

    Discussion in 'Windows OS and Software' started by shinakuma9, Jan 8, 2010.

  1. shinakuma9

    shinakuma9 Notebook Deity

    Reputations:
    172
    Messages:
    1,512
    Likes Received:
    0
    Trophy Points:
    55
    Since yesterday my cd rom drive just disappeared right off my device manager list and devices and printers list in windows 7. It was working fine ever since i upgraded until yesterday.
    I'm also unable to open the cd drive, whenever i push the button nothing happens.

    Is this a software or my cd drive problem?
     
    shinakuma9, Jan 8, 2010
    #1
  2. ScuderiaConchiglia

    ScuderiaConchiglia NBR Vaio Team Curmudgeon

    Reputations:
    2,674
    Messages:
    6,039
    Likes Received:
    0
    Trophy Points:
    205
    Could be either one, but the first thing to do is a google search for "High low filters" (without the quotes). Some cd/dvd burner software screws up some registry settings that cause this effect. But, the solution is easy.

    Gary
     
    ScuderiaConchiglia, Jan 8, 2010
    #2
  3. shinakuma9

    shinakuma9 Notebook Deity

    Reputations:
    172
    Messages:
    1,512
    Likes Received:
    0
    Trophy Points:
    55
    I googled the high low filters solution, about deleting the registry keys associated with it, but my registry has none of the high low filters files it tells me to delete. So I'm assuming its a defective cd drive?
     
    shinakuma9, Jan 8, 2010
    #3
  4. gerryf19

    gerryf19 I am the walrus

    Reputations:
    2,275
    Messages:
    3,990
    Likes Received:
    0
    Trophy Points:
    105
    Might want to check in BIOS to see if it not enabled, but doesn't sound good.
     
    gerryf19, Jan 8, 2010
    #4
  5. ScuderiaConchiglia

    ScuderiaConchiglia NBR Vaio Team Curmudgeon

    Reputations:
    2,674
    Messages:
    6,039
    Likes Received:
    0
    Trophy Points:
    205
    Well if that's the case, it might be the drive itself. Is the drive in a media bay and easily removable? If so remove it and reseat it. Beyond that a service call may be in order.

    Gary
     
    ScuderiaConchiglia, Jan 8, 2010
    #5
  6. shinakuma9

    shinakuma9 Notebook Deity

    Reputations:
    172
    Messages:
    1,512
    Likes Received:
    0
    Trophy Points:
    55
    How do you check in BIOS to see if its not enabled? All i did was check where the computer chooses to boot from but the CD drive wasn't being detected there either.
     
    shinakuma9, Jan 8, 2010
    #6
  7. Lanaya

    Lanaya Templar Assassin

    Reputations:
    656
    Messages:
    2,577
    Likes Received:
    4
    Trophy Points:
    56
    What laptop is it? some laptops have applications that disable the drives to save power when in certain modes (asus).
     
    Lanaya, Jan 8, 2010
    #7
  8. shinakuma9

    shinakuma9 Notebook Deity

    Reputations:
    172
    Messages:
    1,512
    Likes Received:
    0
    Trophy Points:
    55
    Its a toshiba satellite A300, about 16 months old, this was never a problem in the past, and my warranty has expired :(
    In the bios it simply says "Optical drive: None"
     
    shinakuma9, Jan 8, 2010
    #8
  9. ScuderiaConchiglia

    ScuderiaConchiglia NBR Vaio Team Curmudgeon

    Reputations:
    2,674
    Messages:
    6,039
    Likes Received:
    0
    Trophy Points:
    205
    There is your answer. If the BIOS doesn't see it, it is dead or not connected. Can it be removed without taking the case apart?

    Gary
     
    ScuderiaConchiglia, Jan 8, 2010
    #9
  10. shinakuma9

    shinakuma9 Notebook Deity

    Reputations:
    172
    Messages:
    1,512
    Likes Received:
    0
    Trophy Points:
    55
    I will have to unscrew the bottom of my laptop to take it out, i haven't done this before so I might find out how much replacement would cost anyway.

    Thanks
     
    shinakuma9, Jan 8, 2010
    #10
  11. Amnesiac

    Amnesiac 404

    Reputations:
    1,312
    Messages:
    3,433
    Likes Received:
    20
    Trophy Points:
    106
    To take the optical drive out you will need to take the RAM cover off. Take the RAM out. On one side there will be a very small screw that holds in the optical drive. You may need an extremely small screwdriver. Once that screw is undone, you should be able to just push it out from the inside.
     
    Amnesiac, Jan 8, 2010
    #11
  12. hendra

    hendra Notebook Virtuoso

    Reputations:
    157
    Messages:
    2,020
    Likes Received:
    6
    Trophy Points:
    56
    http://support.microsoft.com/kb/975270
     
    hendra, Jan 9, 2010
    #12