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    My downloads will not complete!!

    Discussion in 'Windows OS and Software' started by StuMcBill, Mar 24, 2011.

  1. StuMcBill

    StuMcBill Notebook Geek

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    I am having a problem today with downloads, using Chrome.

    I download a file and it gets to 100% (i.e 34.4Mb of 34.4Mb 0 Sec remaining), and just sits there!

    I have tried cleaning all my Temporary Internet files, caches, etc.

    I have even went from Stable to Beta Chrome to see if that solves the problem?

    AHHHHH Opera is doing it too!

    Must be something else!! I have Windows 7 x64 SP1, running NOD32 Antivirus and Comodo Firewall!

    This is driving me crazy!

    Anyone have any ideas what could be causing this and how I can diagnose / fix it?

    Stew
     
  2. ssssssssss

    ssssssssss Notebook Evangelist

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    Could be some problem with the scan it's presumably calling from the AV software?

    Try reinstalling NOD32.
     
  3. Evanescent

    Evanescent Notebook Deity

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    Hmm...does this only happen with Google Chrome? Have you tried other browsers?
     
  4. ssssssssss

    ssssssssss Notebook Evangelist

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    Have you read his post?
     
  5. Evanescent

    Evanescent Notebook Deity

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    Oh sorry, I didn't see opera. If reinstalling NOD32 still does this, maybe you should try a different AV.
     
  6. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    How long have you waited? I had that happen a couple of times with MSE on Vista 32Bit, but after a little while sitting like that the download completed fine.

    What could be happening is, that the download speed drops extremely for some reason.
    Maybe monitor your bandwidth while you download. You know Task Manger can display how much you are receiving/sending?
     
  7. Evanescent

    Evanescent Notebook Deity

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    Come to think of it, I have experienced this downloading problem with Google Chrome. I'm not too sure about Opera but it does not happen on Firefox. Do you have any other browsers aside from Chrome and Opera?
     
  8. StuMcBill

    StuMcBill Notebook Geek

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    I just tried the same file in FireFox and Chrome - in Chrome, it took about 15 Minutes to go from 100% to actually complete?

    I am still waiting on firefox to finish, but it has said "A few seconds remaining" for the past 5 minutes.

    It just seems to be .zip and .exe files that seem to be affected?

    Thanks

    Stew
     
  9. Evanescent

    Evanescent Notebook Deity

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    Happens to me with .zip and .exe files too. Are you sure the link you downloaded it from is 100% ok? It usually happens to me when the link has gone bad. File seems corrupted and won't finish. Maybe you could try looking for some other source for what you're downloading?
     
  10. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    Strange. I have encountered the "100%" complete yet it never actually finishes scenario, but not recently. Firefox usually names partially downloaded files with *.part extensions - close the web browser and rename that file with the correct extension and it might work.
     
  11. ssssssssss

    ssssssssss Notebook Evangelist

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    It sounds very much like the file has actually downloaded, but something local is then interfering with it - after it's downloaded, it will be doing things like (depending on browser/system setup) moving it from a temporary location to where you asked for it to be saved, cleaning up temporary files used, and as I said above almost certainly invoking an on-demand virus scan of the file.

    Have you tried re-installing NOD32, or looking through its configuration settings?
     
  12. StuMcBill

    StuMcBill Notebook Geek

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    Yeah I am 100% sure that the files are ok, I can download them on my phone (via the same WiFi network) no probs!

    It just seems to be the computer that is stalling out for some reason?
     
  13. StuMcBill

    StuMcBill Notebook Geek

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    I have tried re-installing it, no joy.

    I am going to try looking through the configuration, any idea where it will be located in the settings?

    Thanks
     
  14. ssssssssss

    ssssssssss Notebook Evangelist

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    No idea I'm afraid, haven't used it for a few years.

    The other thing to check is whether there's an option in your web browsers to not request the virus scan when it's downloaded. Although that's obviously not recommended for general usage, it could be helpful in confirming whether it is anything to do with the virus scanning, because your downloads would suddenly start completing a lot faster.

    Chrome doesn't have such a setting, but it is a bit thin on options in general. Not got any other browsers on this machine to have a look.
     
  15. StuMcBill

    StuMcBill Notebook Geek

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    Well my theory about .exe files not downloading properly is not correct.

    Just downloaded ccleaner from filehippo and it downloads and completes no problems.
     
  16. StuMcBill

    StuMcBill Notebook Geek

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  17. DetlevCM

    DetlevCM Notebook Nobel Laureate

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  18. StuMcBill

    StuMcBill Notebook Geek

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    Thanks for trying.......I uninstalled my Anti-virus and tried again - no problem whatsoever!!

    Seems I have found the cause - just to try and fix it now!! :D

    Thanks for all the help!