Need help

My kid just did system restore on my pavilion. The problem is that i can no longer run any of the office products, it states " This action is valid for products that are currently installed" every time i try to open one of the office products. Unfortunately i don't have a copy of xp office any more and i have no idea how to get it back. Recovery would work, but then i would lose all of my files.

Can anybody help?

 

if you got office with your computer, you can try contacting HP for a new disc.

 

Try undoing the restoration. Mabye that will fix the problem.

 

how do you undo the restore

 

Go into system restore and there should be 3 options:
-restore computer to earlier time
-make a restore point
-undo last restore

Select the undo option.

 

I can only see 2 options, even though there should be three, it has
1. restore my computer to an earlier time
2. create a restore point

still, help has led me to the same place to "undo a system restore", so i can only assume that there should be a third option

 

Do the #1 option, then it should go to a calendar where there 'should' be restore points, once or twice every day(or few days). Then just select one and restore it to the last time it worked correctly.

 

there are no restore points prior to august 1st at 10 which is about when it happened, but i will try anyways, and see if that third option (undo system restore) will pop up then. If that doesn't work, i have been instructed to do a non-destructive system recovery

any comments,

 

Restore to the aug 1st date was after the restore, and the undo restore that i was then able to do was back to where i was with the aug updates. I am also reluctant to try to do a recovery because, i believe that it would result in myself losing many documents and programs, and i would also still have to install office again, where i am now.

so, for now, i am going to contact microsoft and hp, and see if i can get a free version that i purchased after the 60 day trial. I might also, if this doesn't work, contact a friend to see if i can borrow their disk.

Thank you so much for your help

 

Yep, just going to have to load windows on my own, i think a friend has an extra disk, but does anybody know if the torrent downloads are any good (i want corp, not home)

Regards

 

You mean download illegally using bittorrent, I wouldn't know anything about that *wink*...but you can get it off of a site like thepiratebay.org, but use an antivirus program and scan it once its downloaded (just in case). Ha, I'm sure some moderator will come along and delete what I said and/or ban me, so I hope you get this soon.

 

Southerngirl will be the first one to delete this! Kidding

 

Better borrow MW to someone... or better yet used open office!

 

Lol, ahhh, southerngirl, please! Spare me the pain of your harsh moderator hammer of...pain! Ahh, I wasn't suggesting anything specific. I was only pointing out a site and suggesting he watch himself for viruses. Not like I posted a link or anything (hmm, I've already done something like that, ha, that was stupid). Anyway, hope you make out with your office instal problem. Spookyu signing off! *spookyu makes heroic escape*

 

I didnt think about suggesting openoffice. Its a free open source office program which if you really dont want to install windows etc, you can use open office just now untill MS office gets fixed.

heres the link - www.openoffice.org