Netbooks and Browsers

I've got a bit of an issue, or rather my sister has, to do with Firefox and IE8 on her Asus netbook.

Basically, on some websites which have several frames, and some of the frames have scroll bars, on the netbook it won't show the scrollbars, whereas on my laptop and desktop it shows the scrollbar no issues. It happens on several sites, and it can be a massive issue. Does anyone have any suggestions????

I've installed Chrome and it works without any issues, but she really wants to use one of the others?? Why does this affect Firefox and IE8, but not Chrome??

Cheers

 

I hope this doesn't turn into a browser war, just want some advice lol!!!

 

yeah, independent on browser preferences and all, the behaviour shouldn't be like that.

do you have an example page, on which we can play around?

 

Could be the chrome frame rendering engine. The free chrome plugin for explorer http://code.google.com/chrome/chromeframe

 

2 that it happens a lot on is facebook, and tesco.com when she does her grocery shopping, this can be really frustrating as she can't see what she's bought as she can't scroll down the list. There's loads of others but they are fairly random, depending on frames within the page.

If this was the case, why would it only affect my sisters netbook and not my desktop or laptop???

 

facebook has s?

hm yeah, on those popups for inviting people to something, and similar.. right..

hm.. i'll have to test it out.

 

Are all computers the same operating system and windows updates. All fully patched up to the same level?

 

I just looked at Tesco.com and cannot find any frames... (visible ones, and not fullscreen)

My guess for Firefox would be some strange add-on but that doesn't explain why IE8 is "off"...

Can you post screenshots with exact addresses?

 

Doesnt internet explorer 8 have a compatibility mode. Myspace was notorious for not working on explorer. Possible, try compatibility mode. Or all computers might not be patched up to the same level and operating system.

 

Here's a couple of pictures, top one is of firefox on my laptop on tesco.com, bottom right, you can see a scroll bar, the second picture same place, no scroll bar.





The netbook is all patched up as it should be.

 

could it be the netbooks resolution?

 

Try cleaning out all the internet junk. Run ccleaner.

If this fails then try creating a new standard windows user account on the notebook. This might reset everything cleanly for the new account. This has worked for me in the past. Some user accounts can get corrupted. Worth a try.

 

The interesting part is that the netbook doesn't display part of the webpage - the "0,00 Pounds" for example... as these are missing there is no need for a scroll bar - which leads to the question - why is that part of the page missing?

I agree with UniqueQ - clean out Temp files with CCleaner in case its a corrupt Cache.

 

Is the font DPI changed from the default to something bigger? e.g. 120%?

 

well, you don't even see the region that would have the scrollbar down there, as the height of the screen is too small.

try it with f11 to have it fullscreen. if it works, then, that's the problem.

 

will a scroll wheel on a mouse work? There's also finger gestures on the trackpad that work like a mouse wheel too.

Try using up and down arrow keys too.

 

Well tried al the suggestions and pressing F11 putting the browser into fullscreen mode works, it will show the scroll bar, but seeing as chrome shows it without fullscreen mode, she's going to be sticking with that one. Still baffling as to why the scroll bar won't show on firefox and IE8.

Cheers for the replies folks.

 

maybe you can decrease the size of the scrollbar in the windows appearance setting

 

because the actual screen estate for the webpage is higher on chrome. compare the default settings in firefox: a title bar, a menu bar, a bigbutton symbol bar, the tabs, and at the bottom, the status bar.

most of this can be turned off, or changed to ones needs. then it all works fine.

 

Makes sense really, looking at chrome and firefox and the amount of screen estate on each. Same with IE8 aswell.

I'll have a little play with the menu bars on each when i've got time and see if it changes anything. Cheers for that.

 

for firefox: disable statusbar, rightclick on some symbol to get to the properties, chose small symbols. then get a) personal menu or b) tiny menu as an addon. using those, you can remove the menubar, and replace it a) with buttons (one for the menu, one for the favourites, one for history), or b) with the menu, just as one single item.

using that (and disabling always show tabs) it allows for singlepage browsing with a huge amount of screen real estate.

it's what i use. in every config.