No sound through my onboard speakers

No more ideas?

 

You mean until now your speakers aren't working?

 

Yep! That's right. It's been like that since I last posted on this issue for the second time around, but did not get any respond.

 

Has anyone had this issue and has rectified it? It seems to be more than just a software issue. I read somewhere where it had to do with a loose cable near the power button. Can anyone comfirm this please. I'm still getting sound through the headphones but not the speakers.

I would like to get sound through the speakers and this time like to know the reason so it can be rectified once and for all.

I do not want to sent it in because it cause more to send it then to repair it.

 

Way back on page 2 and 3, you removed IDT high Definition Audio codec and it fixed the problem. Did that return?

 

No it did not. I checked for that very thing. In fact I went over this thread a dozen times to re-creat the answers that helped me solved the first issue but nope. Strange is it not? I have taken care of this laptop ever so lovilingly. I take pride in good things and my laptop is as new, when I bought it back in 2007. I really like my baby.
I guessing it is probably a loose cable inside the computer or something. Not sure though. I can't seem to get any response from owners of similiar laptop.

 

Okay, there's a little tab thingy built inside your external audio plug, that switches the sound from external to speakers and back (plugged in/unplugged). It's probably stuck so you only get audio from external only. Try to get it loose again with a toothpick and a flashlight, I never tried it but it sounds like the only way if you don't want to open up your laptop and replace/fix your audio out plug the way it's supposed to be fixed. You could probably use a needle too just make sure the laptop is off.

 

It could be a lose cable...but I suspect it is not. Try downloading a Linux Live CD (ubuntu) and see if the speakers work. If it does, you can rule out hardware.

I had a similar problem with a desktop once and i got so tired of messing with it, I stuck a soundcard in the pci slot and said to heck with it....I know that is not possible with your laptop.

The odd thing of it was that I have two absolutely identical desktops and the problem never occured on the second, but it occured twice on the other until I dropped the other soundcard in.

 

Twiz57, You meant that I get audio only from the headphones not the speakers, because that's the issue I have at the moment. I will try your method. I am assuming this little component can be seen if I shine a flashlight into the headphone hole, right?

Gerryf19, what does this Linux Live CD (ubuntu) do? I understand it is another operating system.

 

You run Linux from a cd--there is no installation. It is fully functional and should be able to check your soundcard from within. You can do anything you can do if you install it, though sometimes wireless is an issue so you may not have Internet when the Live CD is running.

 

Ok, thanks. I will download it and give it a try when I get home tonight.

 

Yes sir. I'm 100% sure there's something wrong with the headphones plug.

 

Will get back to you on this. Thanks.

 

No there is no longer a switch inside the routes the sound to the headphones or speakers. I know I am splitting hairs here, but the switch is now just a signal to the software for the SOFTWARE to switch between the two. Why am I making this distinction, because it is possible for the software to ignore the "switch" setting and route the sound between the two outputs.

Gary

Don't be so sure. As I said above the software is now involved in the routing as well. The days of pure mechanical routing are long gone.

Gary

 

Ok. Gary, got any ideas?. BTW, Twiz57, it did not work.

 

With NO audio application open, right click on the sound (speaker) icon in the system notification area and select "Playback devices". Try switching between the speakers and headphones as the default device. Then open an audio app and play something. MAKE SURE YOU CLOSE THE AUDIO APP BETWEEN DEFAULT CHANGES. I stress that because at one time I was playing around with different drivers and the switching would not occur AFTER an audio app was loaded. I would have to shut the app down and then make a change. This was true even when automatic switching occurred when plugging and unplugging into the headphone jack.

Gary

 

The funy think with this is that Headphones and Speakers have the same icon. I do have two more headphone icons in that list but the one which is activated has both headphones and speakers has standard.

I tried to locate the testing of the sound but where is this application? When I loaded the program no sound played. I did not see it on the desktop of the linux program. What are the procedures please?

 

Whoa! Wait a second, this is not as it should be at all. I think this may be the root of your problem. Something is very wrong with your installation if you have these icons as described. I think you need to get to the bottom of this, possibly by installing and deleting the old audio drivers and reinstalling them. Or, if need be, by reinstalling the OS.

Gary

 

Well gentlemen, this is what i did today. I decided to remove the icon that shared both speakers and headphones(as it stated that i had). Now i got no sound, neither from the headphones or the speakers. Then i just booted the computer and behold.. Sound streamed outta my beautiful laptop. I was totally dumbfounded. So, we now know that this is a software/driver issue. So why did hp not fix this issue that so many have been experiencing?

Now i hope i remember what i did until the next time i do a format of my system. It seems hp installs a software not compatible. Not sure but at least it is software related.

 

Huh? How did you "remove the icon that shared both speakers and headphones"? Did you do what I suggested and uninstall the device while telling the OS to also delete the driver and then reboot?

If you right click on the speaker in the system notification area and select playback devices do you now see a speaker and headphones? Does it correctly switch between the two?

Gary

 

I posted a screen shot of what it looks like now but only the right side of my headphone jack is working. I have two headphone jacks on the front side of my laptop and only the right jack is not working when I plug my headphones into it. The left side is working ok. So I guess the software or whatever controlling the right jack is now controling the speaker from that jack. I know it is not suppose to be like that.

 

But you still have not answered my question of HOW you "fixed" this. I am still convinced (even more so now) that you have the wrong driver. Because the software is not controlling the routing and it is obvious that the two headphone jacks are now wired in parallel (if they were both would have output) that means the software (aka the driver) must be aware of the fact that there are two jacks to route audio to.

Again here is the sequence you need to do this in.

1. Locate the correct driver from the LAPTOP manufactures site, not the audio card or audio chip manufacturer ONLY from the laptop manufacture re.

2. Go into Device manager. And uninstall the device. BE SURE TO SELECT THE OPTION TO DELETE THE DRIVER.

3. Reboot.

4. When the system comes up and indicates it has found new hardware do not let it install a driver itself. Instead point it to the driver you obtained in step one.

Gary

 

Ok, what happens if I do not see the option to delete, only to remove or uninstall?

 

What happens is you haven't gone far enough into the process yet. Look at this page and scroll down to the section labeled OPTION TWO: THROUGH DEVICE MANAGER. http://www.vistax64.com/tutorials/171469-uninstall-device-device-driver.html

You will see that latter in the process of removing the device there will be an option exposed to delete the driver as well.

But like I said before you need to make sure you have the correct driver from the LAPTOP MANUFACTURER, not the one from the device or chip manufacturer since only the laptop manufacturer one is likely to understand that there are two headphone outputs to be controlled.

Gary

 

Sorry but been there and done that. Still the option to delete is not available. Just the removal window.I think I had the option before when I posted my problem and then I removed it and/or deleted it. I do have the manufacturers driver. Maybe I should install it and then remove the previous drivers but as soon as I removed the present audio drivers and boot up it installs the drivers autmatically.

 

So it is automatically installing the default Microsoft drivers then I would guess. That would explain the lack of the delete option. What sort of installer comes with the manufacturers driver? Install it. There is no need to uninstall the previous driver as long as that is the stock Microsoft one. I was only having you go through this to get rid of all instances of "non-Stock" Microsoft drivers and it sounds like you are already in that state. Now just install the manufacturers driver and hope for the best.

Gary

 

Already installed the new drivers and now I get no sound through the speakers but I do now have sound through both headphones port. So, what is the next step?

 

One more suggestion, then I am out of ideas.

If you right click on the speaker icon in the system notification area and select "Playback Devices" then click on the "Speakers" icon and click the "Set Default" do you get speaker output. Also, when you plug and unplug headphones do you notice a green check mark appear and disappear next to the headphone icon. Does a corresponding icon disappear and reappear next to the speaker icon?

The only other thing you might want to do is ask these questions in the HP hardware section here on NBR or even on HP's own forums.

Gary

 

There is a green check mark next to the speaker icon. There are two headphone icons. When I plug in the headphone in either one of the headphone jacks, the green check mark still remains on the speaker icon. I am still getting sound through both jacks but no speakers...

This is what it looks like:




I've asked this about this same issue on the HP forums before I continued to post here, and got no response.

 

Try setting the default to each ONE of the headphone jacks and see what happens, then set it back to the Speakers and see what happens. I have trouble on my Sony FZ190 with the automatic switching occasionally and have to set the default to make it switch.

Gary

 

Well this is strange. I did what you said and it did not help. On top of that, only head jack one works. Two does not work now.

 

Even if you set jack two as the default???

Have you seen any other reports of this issue on the HP forums or in the HP section here on NBR? (Have you asked for help on this issue in the HP section here on NBR?)

Gary

 

I will search and post in that forum you mentioned but I am trying to see if I can search first.

 

I guess this is a lost case. No replies to my post in the other forum so I guess I'll just cut my loses. Thanks for your help. i do appreciate the effort.