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    Notebook won't let me enable battery life extender?

    Discussion in 'Windows OS and Software' started by Dangh, Mar 26, 2013.

  1. Dangh

    Dangh Newbie

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    Hi there,
    My laptop is the Samsung 535U3C A01 and I'd like to enable the battery life extender feature found in the attachment, but for some reason, whenever I click off it, it seems to disable it by itself?

    The same thing also happens when I try to turn it on from the BIOS. I'll save the changes but when I reset my laptop it is automatically disabled again.

    Any help is appreciated!
     

    Attached Files:

    Dangh, Mar 26, 2013
    #1
  2. Prostar Computer

    Prostar Computer Company Representative

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    Try an EC refresh by removing the battery and power supply/AC adapter, along with any peripherals. Push the power button a few times and let the laptop sit for about 5 minutes, then reconnect the battery (and the adapter, if you want - or if the battery isn't charged).

    It needs to be enabled in BIOS before the software utility can function, from what I've read.
     
    Prostar Computer, Mar 27, 2013
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  3. Dangh

    Dangh Newbie

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    The battery is non-removable unfortunately :(
    Anything else I could do?
     
    Dangh, Mar 27, 2013
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  4. oliwausb

    oliwausb Newbie

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    I have been having the exact same problem except I have a model A02, when activated in the bios the battery life extender option works as long as I don´t shut off the notebook or reboot it. Then the settings are lost again! No comments from Samsung yet other then that I should wait for the next BIOS update which supposedly was already to come out last week! The other option that is to send it in for repair which I will likely do since its still under warranty.

    Cheers from Germany
     
    oliwausb, Apr 29, 2013
    #4