The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Outlook 2010: Setting up Out-of-office reply

    Discussion in 'Windows OS and Software' started by fonduekid, Sep 13, 2014.

  1. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

    Reputations:
    1,407
    Messages:
    3,396
    Likes Received:
    0
    Trophy Points:
    105
    Hi everyone,

    I need to set up an out-of-office reply for a friend of mine who is using Outlook 2010.

    I did go through all the steps for setting up an out-of-office automatic reply for POP, IMAP or non-exchange accounts (he doesn't use MS exchange).

    I could set up the out-of-office reply. But the problem is, the rules wizard where the out-of-office reply is set up for all incoming mails, works *only* when Outlook is running.

    I don't get how it works (and I don't get the logic behind this as well - one needs to set up an out-of-office automatic reply and then leave Outlook running all the time?). When my friend is traveling in a couple of days time, he is going to shut down his PC at home. Which means Outlook will not be running and the out-of-office reply is not going to be sent whenever a new mail comes in. I have tested it now by sending him some test mails. I get the out-of-office reply back only when we open and run Outlook. Not when Outlook is not running.

    Can someone help me with this and how to set it up properly?

    Thanks in advance.
     
  2. S.SubZero

    S.SubZero Notebook Deity

    Reputations:
    467
    Messages:
    1,348
    Likes Received:
    121
    Trophy Points:
    81
    This is because Outlook is just an app, and once it's not running, it doesn't exist anywhere. So it can't process any rules.

    Your friend would need to set up Out-Of-Office (OOO) on the server itself. Any service with a webmail front-end would likely have that capability through said front-end. It would not be set up in Outlook.
     
  3. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

    Reputations:
    1,407
    Messages:
    3,396
    Likes Received:
    0
    Trophy Points:
    105
    Thanks. That makes sense. I'll check on the webmail end to see if we can set it up there. I'll get back with how it goes.

    Edit: Yes, that worked - set up the out of office reply through the server/webmail. Thanks again for the help.