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    Outlook Icon missing

    Discussion in 'Windows OS and Software' started by DetlevCM, Oct 4, 2008.

  1. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    I hope someone could help me here...
    (I had a very bad day yesterday, and my problem is a result of that)

    Anyway:
    By accident somehow all Programms were copied into a folder named "programmes" in the programmes list in the start menu.

    I deleted this as I though it didn't belong there - well, that folder contained all software links.

    Thus I reinstalled Vista Business on my Sony Vaio SZ - installed SP1, then Kaspersky, did a registry clean... installed Windows update - installed MS Office Home and Student and Microsoft Outlook.

    And here is my problem:
    I'm not getting an Outlook Icon on the desktop - tried repairing Outlook, changing stuff - deinstalling and installing it again...

    Nothing. Can someone help me here?

    I googled my problem - some people had it before, in this case it contained a registry entry - I looked at my registry, and I haven't got the entry. Also - I don't know how to create a registry entry should one be needed.

    Help would be much appreciated.
    Thanks in advance.

    (I don't want to reinstal everything)
     
  2. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    Are you not able to start > programs > outlook > right click and send to desktop as a shortcut?

    And btw, which office version is it? 2007?
     
  3. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Silly me, yes it is Outlook 2007.

    Yes, I can start it that way - but:
    The icon is different (not as nice) and its a link.

    And there may have been some functionality attached to the original icon... (not sure though)
     
  4. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    Ok.. can you get the registry key path? a screenshot or something?

    And have you see this? > http://www.neowin.net/forum/index.php?showtopic=596825&view=findpost&p=588957631

    And while repairing, did you do something similar to the following?

     
  5. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Yes, I have seen this, but:
    I haven'T got the last registry entry...

    I'll try getting a screen shot of it.
     
  6. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Here is the image, the end of the path:
    [​IMG]
    [​IMG]

    I can't find something like "detect and repair"...there is the MS Office diagnosis or whatever its called (German OS)...
     
  7. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    Look here...

    http://myerudition.blogspot.com/2007/09/clsid-folders-hide-folder.html

    Apparently, those CLSID values are kinda specific for each icon' / programs you see on the desktop for example... in your case, we might have to figure out the code for Outlook and then enter it...

    The above link, tells us about how to remove certain icons' mainly, so since we want some back, we just have to add the new entries.. but first, check out the outlook reg key value for CLSID... I am searching too.
     
  8. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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  9. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Hmm - the path in the "delete icons article" is diffeferent to the one in the forum... (odd...) Sadly it doesn't list Outlook.

    The Microsoft article - it doesn't do too much to help, but:
    I verified that Outlook is registered with the correct path.

    I've got this in my registry: w_1^VB!!!!!!!!!MKKSkOUTLOOKFiles>tW{~$4Q]c@zPX6FxaTO5
    ????
    Type -> REG_MULTI_SZ
    Name-> LocalServer32

    Whatever that means...

    Edit: Just saw something... chage path of "Local Server"... lets try...

    Update: Didn't do anything - returned to old value. Downloading Outlook Updates too...
     
  10. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    Well... bit lost now :p btw, did you try that repair option again with the box checked?

    Or just wait for the experts (think Andy or McGrady or one of those guys can help out, I remember they are pretty good in these things!) to drop in :p don't mess with the registry too much, mate!!
     
  11. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    I couldn't find it in Outlook.

    I did go via the "Deinstall Programms" list and went there into repair. Also reinstalled it...

    I wouldn't be surprised if it was caused by the fact that I installed SP1 before Outlook... On my old Medion laptop XP SP3 blocked any installation of IE7...
     
  12. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    Well.. strange! because with the reg key' most thing must be able to be fixed pretty well!!.. let me think again.. cheers.
     
  13. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Thank you very much for trying to help.

    Especially - I don't feel like installing everything all over again.
     
  14. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    well, I can understand.. most of the time I hate doing this reinstall-all-over thing, too.. and I did manage to fix almost all the issues I have had till now, without a reinstall.. anyway, will get back if I can think of something / find something thats been shown to work! and I guess there must be a way to fix this issue of yours without a reinstall!... just need to find the right path / right reg key or whatever...
     
  15. niGht kiD

    niGht kiD .. beach boy ♫

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  16. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    Thanks nightkid...

    I saw this one too, but would this apply for 'missing icon's'? I thought it wouldn't (may be I was wrong!!)
     
  17. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    I used your link.... attempted the "delete Icon Cache" method - sadly it didn't work.

    Also changed from 32Bit to 16Bit and back...nothing :(
     
  18. niGht kiD

    niGht kiD .. beach boy ♫

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    It will reset any icons that are not displaying correctly in Vista. Never try never know :D

    Oh.. I'm sorry :(
     
  19. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    No need to be sorry. At least it was worth a try.

    Fonduekid mentioned in a PM that this issue existed before SP1 - it may be that this problem was caused by SP1 - which I can't deinstal as I've used Vsp1cln.exe ... having no prior problems...
     
  20. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    I need my laptop fully working on Monday - so to have some time to instal and make sure everything is working, I think I'll reinstal my OS.

    Again, thank you very much for your input and suggestions.
    Sadly it didn't work.

    (I hate reinstalling my OS ever so often... and all worked so well... :cry: :cry: )

    Anyway: I'll reinstal my OS at 18.45 Central European Time
    17.45GMT

    I'll see if anybody has any other suggestions before this deadline - and may offset my reinstallation. (Its not quite a clean instal, recovery discs by Sony ;) )
    Thank you again for your input!
     
  21. niGht kiD

    niGht kiD .. beach boy ♫

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  22. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Ok, tried it:
    Got an icon - however -I'm wondering if its the right one...

    Because - it looks strange, and, it seems just like a link to Outlook...

    [​IMG]
    [​IMG]
     
  23. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Ok - this does recreate an icon, but:

    If I doubleclick it twice I get two Outlook Windows - doublecklick it again, another one... so the link in Quickstart is better...

    :cry: unhappy with having to go through the instal cycle agian but I can't help it...

    Thank you very very much!
    Your help is and was much appreciated - but I think I have to go through a torture session (-> reinstalling and tidying up) once again...

    Thanks again!
     
  24. niGht kiD

    niGht kiD .. beach boy ♫

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    As he said the REAL Outlook desktop icon will have no shortcut arrow on it, and what do you see when you right-click on the icon and select Properties?
    Real outlook icon:
    [​IMG]

    Shortcut:
    [​IMG]
     
  25. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    I got that, but:
    The multiple Outlook Windows... these don't normally happen...

    I'm on my mother's laptop now while my SZ is restored once again...
     
  26. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Now I'm confused...

    I reinstalled Vista Business... installed Outlook and still no desktop icon.

    Now I'm pretty sure I had the icon on my desktop before... sadly I haven't got any "original" screenshots...

    So what have I got:
    Confusion... and ruined nerves (my nerves are ruined anyway, having to reinstal everything makes it worse)

    Also:
    Without the icon I would have a "gap" on my desktop...
    Confusion, confusion, confusion...

    Thanks again for your input!
     
  27. niGht kiD

    niGht kiD .. beach boy ♫

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    Why do you need to doubleclick twice? Normally we doubleclick once to open programs.

    Do you mean the real outlook icon?
     
  28. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Yes - I mean the real outlook icon.

    Well, yes, normally you doubleclick it once...

    But: I often manage to click onto the wrong icon - don't ask me why or how...
    (Possibly missing pen and paper) and then I don't want 3 or 4 Outllok WIndows...
    Now I've reinstalled Windows - installed Office & Outlook - then messed up Vista uisng the defragmentaion and the disc cleanup...
    (No icon on that) - Well, Vista repaired itself but lost Sony functions ...

    Now I've got everything installed again... it works :)
    But: No icon...