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    Outlook and shutting down problems

    Discussion in 'Windows OS and Software' started by grasshopper, Nov 11, 2008.

  1. grasshopper

    grasshopper Notebook Consultant

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    Whenever I shut down my computer or laptop, I get an error message from outlook. Basically saying it failed. So to shutdown, I have to either close outlook first then shutdown, or click "end task" b4 it shuts off.

    Anyone else has the problem?
     
  2. goofball

    goofball Notebook Deity

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    how big is your PST file? Have you checked it for errors using scanpst? If it's large, Outlook will still be running for a bit after you have closed it.
     
  3. kegobeer

    kegobeer 1 hr late but moving fast

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    Post the exact error message.
     
  4. grasshopper

    grasshopper Notebook Consultant

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    There is no error message. Basically, if I am still logged in on outlook via hotmail connector. And I shut off my laptop w/o exiting outlook, I get the "Program Error" message. And have to "end task" b4 I can shutdown.

    Basically, I have to log off of Outlook 1st before I can shutdown my laptop and desktop properly. Which is annoying.
     
  5. goofball

    goofball Notebook Deity

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    So you're trying to shut off your machine while Outlook is still running?
     
  6. grasshopper

    grasshopper Notebook Consultant

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    Yeah, but its not an issue really. I'll just have to log off and exit out of outlook b4 I can turn off the desktop.

    It's annoying thoug..
     
  7. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Outlook needs a little bit of time closing - it doesn't terminate like that because it wants to write the data files before completely exiting.

    If you are using it with Live Mail it may want to log out to - ut I'mnot sure about it.

    Basically: Close Outlook, wait a few seconds, then shut down your computer.

    (PS: I'm using Outlook 2007 all the time)
     
  8. goofball

    goofball Notebook Deity

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    It's the same with Word, have you tried shutting down while leaving any of the MS Office apps open? they will all tell you that it has stopped responding if you try it. I don't think it's meant to be a "problem", per se, but more of a safety/cautious measure so you don't lose any work or corrupt any files. PST files are easily corrupted if Outlook isn't given time to (as mentioned by previous poster) finish writing to the file.
     
  9. Wishmaker

    Wishmaker BBQ Expert

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    Outlook.exe will often stay in your task manager even if you closed the program.