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    Panic, Windows media center will not open

    Discussion in 'Windows OS and Software' started by mallmand, Sep 20, 2008.

  1. mallmand

    mallmand Notebook Guru

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    OK, my first big problem with my dv6000t. Windows Media Center will not open. All I get is a message that says: Windows Media Center has stopped working, Windows is looking for a solution, then the only option I have is to close program.
    This is my laptop in the living room and is the primary use of this computer, we watch tv on it daily. Please help if you have ever come across this. :confused:

    And I have searched, this forum and others

    Thanks!!
    Matt
     
  2. booboo12

    booboo12 Notebook Prophet

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    Try doing a system restore to a day you know that Media Center worked. This won't affect your personal files like recorded TV, so no worries there.

    ----------------
    Now playing: Ne-Yo - Lie To Me
    via FoxyTunes
     
  3. TravisBean

    TravisBean Notebook Evangelist

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    Wow, I thought I was the only one who believed in the power of system restore.
     
  4. makaveli72

    makaveli72 Eat.My.Shorts

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    ....Of course not! :cool: It's one of Windows best features.

    OP, if a Sys Restore doesn't solve the issue...try doing a Windows Update.
     
  5. I♥RAM

    I♥RAM Notebook Deity

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    You are.

    The rest of us curl into little balls and reformat.

    Rofl.
     
  6. mallmand

    mallmand Notebook Guru

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    :eek: Yeah, um, well I turned system restore off to squeeze more room out of my 80gb hard drive. :eek: Sounds like it is time to reinstall. I was probably due for a clean install anyhow.

    I pulled McAfee off and went to AVG. I deleted the show it was recording at crash. I searched the services and tried to restart the Media Center system tray app.

    Windows update is up to date, I may wait a day or to to see if I get a problems and solutions suggestion. Any other ideas would be appreciated

    Thanks for the fast responses!
     
  7. mallmand

    mallmand Notebook Guru

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    Finally found this KB article, it worked like a charm, I just deleted the mediacenterdatastore file

    Thanks!
    Matt

    United States Change | All Microsoft Sites
    Help and Support


    powered byLive Search
    Help and Support Home Select a Product Advanced SearchError message on a Windows Vista-based computer that is running Windows Media Center: "Media Center has stopped working"
    View products that this article applies to.
    Article ID : 947464
    Last Review : January 16, 2008
    Revision : 1.1
    SYMPTOMS
    On a Windows Vista Ultimate-based or a Windows Vista Home Premium-based computer that is running Windows Media Center, you receive the following error message:
    Media Center has stopped working

    A problem caused the program to stop working correctly. Please close the program.
    Back to the top

    CAUSE
    This problem occurs if the Windows Media Center update process (Mcupdate.exe) cannot access the Windows Media Center data store. You may experience this problem if the data store is damaged. The Mcupdate.exe process is a scheduled task that runs two times every day. If this scheduled task cannot access the data store, the Mcupdate.exe process crashes.
    Back to the top

    RESOLUTION
    To resolve this problem, try to rebuild the Media Center data store. To do this, follow these steps:1. Exit any running instance of Windows Media Center.
    2. Delete the following file:
    %SYSTEMDRIVE%\ProgramData\Microsoft\eHome\mediaCenterDataStore.db
    To do this, follow these steps:a. Click Start, type run in the Start Search box, and then click Run in the Programs list.

    If you are prompted for an administrator password or for confirmation, type the password, or click Continue.
    b. In the Open box, type %systemdrive%\programdata\microsoft\ehome, and then click OK.
    c. In the details pane, right-click mediacenterdatastore.db, and then click Delete.
    d. Click Yes to confirm that you want to move the Mediacenterdatastore.db file to the Recycle Bin.

    3. Start Windows Media Center.
     
  8. dsknight

    dsknight Notebook Enthusiast

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    Thanks man! I was having the same problem you were and your KB article fixed it. I really appreciate it, I had tried almost everything to get it working. At least now I know what to clean up if it ever stops functioning again.

    You'd think they could have someone create an autofixing patch for Windows - if a certain file was found to be corrupted, it asks the user permission to delete the file to fix the problem, and boom! Media Center starts correctly. I guess this would either require more manpower than MS is interesting to find and create autofixes for this, or more AI programming than they want to do. I guess I should be grateful for the MS KB article. And Matt, haha. Thanks!