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    Problem Installing 64 Bit Vista Ultimate

    Discussion in 'Windows OS and Software' started by wayne_t, May 15, 2008.

  1. wayne_t

    wayne_t Newbie

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    I just received my new Dell XPS laptop from the Dell outlet today. It came with an OEM 32 Bit Windows Vista Home Premium installed. Since the system has 4 GB of RAM I want to install my copy of Windows Vista Ultimate with service pack 1. I have the retail upgrade version of Windows Vista Ultimate. This comes with both the 32 bit and 64 bit versions of Ultimate on their own DVD.

    I have been booting from the DVD and selecting a clean install. Anyhow, when I try to install the 64 bit version I get the following message: "To use the product key you entered start the installation on a computer that is running a genuine version of windows." Incidentally, it does let me do a clean install using the 32 bit version of Ultimate which I did. Now I want the 64 bit version. Any ideas?
     
  2. pukemon

    pukemon are you unplugged?

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    i thought you couldn't do upgrades with 64 bit os. i think you need to do clean install.
     
  3. Wirelessman

    Wirelessman Monkeymod

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    Yes, clean install is the solution, some have done 3 clean install before it works, that's why it's called sp"3" :D
     
  4. kanehi

    kanehi Notebook Deity

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    I believe the retail 'upgrade' won't update an OEM installation. If you buy a 'full' install retail version of Vista x64 you can upgrade the OEM one as I did. I would recommend clean installation if you do get the full not upgrade version.
     
  5. orev

    orev Notebook Virtuoso

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