I had to replace a broken hard drive in my moms computer. Her computer is an HP Envy dv6-7226nr. When I try to install Windows 8 from a dvd back onto the computer, it starts the installation process but then I get the message "a media driver your computer needs is missing." I also tried installing Ubuntu from another disc, but after I selected "install Ubuntu, all I got was a black screen. I'm not entirely sure about the Windows disc, but I've used the Ubuntu disc to install on two other computers, so I don't think the disc is the issue. I'd greatly appreciate it if anyone could help get her laptop working again.
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What is the new hard drive? If it's an original dvd, bought with laptop etc. It might not have drivers needed for the new drive, I had this a lot with ssd, got a new iso off windows website or torrents with latest sata drivers (and usb3 to get my setup finish in a few minutes, praise fast flash drives)
Anyways that's when I encountered it mostly. Though latest Ubuntu build should have all the necessary drivers to see the drive.
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i'm actually having that same problem too my friend's laptop had windows 8 and it was acting up so i used a usb to install linux and it worked unitl now she's having trouble with youtube or something so she wants windows back but when i tried to install windows 8 back with the bootable drive i created i kept getting errors with the same message of missing media could it be the iso image or is it something else?
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StormJumper Notebook Virtuoso
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I got it figured out just after I posted this. I needed to install a hard drive driver, after that everything worked fine. I had to put all the drivers from HP's site on a flash drive and install that one during the windows install.
Also in case anyone is doing anything similar, you do NOT have to repurchase Windows 8. When I went to Best Buy to get the hard drive, I asked one of the employees if I would need to purchase Windows again, and he told me that I would. Now I didn't want to spend the money on that without letting my mom know first (she was paying for the hard drive) so I just got the hard drive and figured I'd have to come back later. The employee was wrong. After doing a bit more research online, I found that Windows 8 laptops have their product keys in the bios. So I just torrented a copy of Windows 8 (make sure it's the same as the one had installed previously, 32- or 64-bit, basic or professional, etc.). I read that if you installed it that way and didn't have a product key, you'd be prompted to purchase and activate it once it was installed. But it took the key from the BIOS and everything was fine.
I used to work at Best Buy and usually they're fairly knowledgeable about the products they work with, but some of them aren't and it pays to double check before spending a lot of money.
Problem installing Windows 8
Discussion in 'Windows OS and Software' started by _JO3Y, May 1, 2014.