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    Problems with Bluetooth Connectivity after Upgrading to Windows 8

    Discussion in 'Windows OS and Software' started by gator87, Mar 13, 2013.

  1. gator87

    gator87 Newbie

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    Hello all. I have an HP Pavilion dm4 3050 laptop. I have spent a lot of time trying to fix my bluetooth problems since updating to 8, and now I need some help!

    I go into add a device in a the CP and the machine finds the bluetooth speakers and I add them. I then right click them-> sound settings, then see my speakers below the default device speakers. They are listed as disconnected so I right click them and try to connect but they won't connect. I have updated the Intel bluetooth drivers but the speakers still won't connect. What can I do? Thank you.
     
  2. MrDJ

    MrDJ Notebook Nobel Laureate

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    i know nothing about your lappy but do you have shortcut keys using Fn + (on a lot of models) F12 which turns bluetooth on.
     
  3. Prostar Computer

    Prostar Computer Company Representative

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    That could be your problem right there. I see that that laptop ships with Windows 7 from factory, so the driver for your bluetooth may not be compatible with Windows 8 yet. Have you tried installing the driver under compatibility mode for Windows 7?
     
  4. gator87

    gator87 Newbie

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    My bluetooth is definitely on and functioning. I can send and receive files between my phone and laptop.

    I have now tried that and it didn't work. Still can't get the speakers to connect!

    Thanks for your suggestions. Any other ideas?
     
  5. Prostar Computer

    Prostar Computer Company Representative

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    Don't use Windows 8? :( If it's a driver problem, you'll either need to wait for the driver to be available for 8, or you'll need to concede to buying a USB bluetooth dongle.
     
  6. gator87

    gator87 Newbie

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    Darn. Thanks for your help!
     
  7. Prostar Computer

    Prostar Computer Company Representative

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    Anytime! If you find a workaround, keep us posted. :)