Problems with Windows Media Player 10

I uninstalled some programs (aol) and now I cannot connect to the internet from windows media player 10 (or even real player for that matter). I have even reinstalled to no avail. Any ideas? Thanks for your time.

 

need WAAAAY more info.

"programs" is plural. did you do anything else besides remove aol?

"ipconfig" from the command prompt and post your results here. it'll help with the troubleshooting.

what's your system? what's your network setup? how are you connecting?

 

sorry, not that computer savy.

I removed aol from the control panel (install/uninstall)

I have a dell 9300 laptop w/ windows xp (media), my connection is through road runner cable w/ wireless router.

I also noticed that macromedia flash won't run either even though it is installed.

ipconfig posted below:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Bob Boll>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

Ethernet adapter RJB RR:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.0.11
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

C:\Documents and Settings\Bob Boll>Microsoft Windows XP [Version 5.1.2600]
'Microsoft' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Bob Boll>(C) Copyright 1985-2001 Microsoft Corp.
Copyright was unexpected at this time.

C:\Documents and Settings\Bob Boll>
C:\Documents and Settings\Bob Boll>C:\Documents and Settings\Bob Boll>ipconfig
'C:\Documents' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Bob Boll>
C:\Documents and Settings\Bob Boll>Windows IP Configuration
'Windows' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Bob Boll>
C:\Documents and Settings\Bob Boll>
C:\Documents and Settings\Bob Boll>Ethernet adapter Local Area Connection:
'Ethernet' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Bob Boll>
C:\Documents and Settings\Bob Boll> Media State . . . . . . . . . . . : M
edia disconnected
'Media' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Bob Boll>
C:\Documents and Settings\Bob Boll>Ethernet adapter RJB RR:
'Ethernet' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Bob Boll>
C:\Documents and Settings\Bob Boll> Connection-specific DNS Suffix . :
'Connection-specific' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Bob Boll> IP Address. . . . . . . . . . . . : 1
92.168.0.11
'IP' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Bob Boll> Subnet Mask . . . . . . . . . . . : 2
55.255.255.0
'Subnet' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Bob Boll> Default Gateway . . . . . . . . . : 1
92.168.0.1
'Default' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Bob Boll>
C:\Documents and Settings\Bob Boll>C:\Documents and Settings\Bob Boll>

 

You don't happen to have IE7 beta installed as well, do you? Connecting with WMP became a cast iron pain in the rear after I installed IE7.

 

i have IE 6.0

 

i'm sorry, i should have said to run "ipconfig /all"

totally my bad.

can you rerun and post... those settings you posted look off

thanks

 

Here is the ipconfig/all

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Bob Boll>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Bob
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-14-22-E6-73-1C

Ethernet adapter RJB RR:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-13-CE-E7-64-B4
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.11
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : Sunday, March 26, 2006 12:15:10 PM
Lease Expires . . . . . . . . . . : Sunday, March 26, 2006 1:15:10 PM

C:\Documents and Settings\Bob Boll>

 

drumfu

I also uninstalled media player and tried to reinstall. However, I get the following error from microsoft's site:

The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

--------------------------------------------------------------------------------

Please try the following:

Click the Refresh button, or try again later.

If you typed the page address in the Address bar, make sure that it is spelled correctly.

To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
See if your Internet connection settings are being detected. You can set Microsoft Windows to examine your network and automatically discover network connection settings (if your network administrator has enabled this setting).
Click the Tools menu, and then click Internet Options.
On the Connections tab, click LAN Settings.
Select Automatically detect settings, and then click OK.
Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
Click the Back button to try another link.



Cannot find server or DNS Error
Internet Explorer