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    Q's on open-box notebook & win7 upgrade

    Discussion in 'Windows OS and Software' started by Autocross, Oct 20, 2009.

  1. Autocross

    Autocross Newbie

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    Hello, I recently purchased an Asus open-box notebook whose model qualified for a free Win7 upgrade. However according to the online serial # lookup the upgrade has already been pre-registered for by the previous owner. Do I have any recourse in this matter? Since the previous owner returned the notebook, they no longer have any right to the Win7 upgrade yes? Does Asus/Microsoft have any special procedures to handle such cases or am I basically screwed out of the upgrade? Thanks for any info!
     
    Autocross, Oct 20, 2009
    #1
  2. surfasb

    surfasb Titles Shmm-itles

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    Call up Asus. Take a picture of the serial number with the receipt beside it. They'll bulge.
     
    surfasb, Oct 20, 2009
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