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    Random Vista Hard Freeze..

    Discussion in 'Windows OS and Software' started by HPDV6700, Jan 13, 2010.

  1. HPDV6700

    HPDV6700 Notebook Consultant

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    So this has happened a couple of times now, over the past few weeks. I was looking on Ebay.com, and the computer would just hard freeze... The mouse will not move, CTRL-ALT-DELT does not work, the only way to turn it off is it hold the power button. the CPU was only at a couple % of usage, the temp was 111F , so it did not lock up because i was maxing out the CPU. I was using google Chrome, maybe the Beta version. Is this Vista, or a software causing these random freezes? It does not happen often, but just enough to keep it in my mind, that this does happen... :(
    Dell Latitude 520. Thanks.
     
  2. wave

    wave Notebook Virtuoso

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    Does it really freeze forever? I have had freezes with Chrome. After a while it comes back and tells me some plug in crashed and if I want to stop using it.
     
  3. weinter

    weinter /dev/null

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    Suspect HardDisk Failure run test on it.
     
  4. cloudbyday

    cloudbyday Notebook Deity

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    111 F seems a bit hot? Maybe you should try tilting your laptop with a book to allow airflow.
     
  5. HPDV6700

    HPDV6700 Notebook Consultant

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    no you think?

    It is 111F or 44C.
     
  6. gerryf19

    gerryf19 I am the walrus

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    pretty sure max operating temp for that cpu is 100 C

    What the temp on the video.

    Freezing are usually temperature related on the video card.
     
  7. Bog

    Bog Losing it...

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    There are a few things you can do:
    - try looking up critical errors occuring via Event Viewer (Start > type 'event viewer' > select custom view for critical errors over past few days...)
    - use Vista's built-in memory diagnostic to test the RAM for any errors, though this possibility isn't likely.
    - if this freezing happens even when you're not using Chrome, then you can obviously rule out that specific program as being the cause. Letting us know which is the case is a very important piece of information.
     
  8. modernape

    modernape Notebook Guru

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    Just a quick check - you're not using RMclock or something similar are you?
     
  9. HPDV6700

    HPDV6700 Notebook Consultant

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    It happened again.. I left it for 35 mins to see if it would unlock, and nope... nothing. I can turn BT on and off, but thats it... Just out of the blue it will happen, randomly, for no reason, at any time. CPU usage does not matter.. Come to think of it, it have never hard froze with the screen saver...

    Will i damage the computer from hard shutting it off? I have "Enable Enhanced Performance" and "Enable Write Catching On This Disk" in "C" properties. also have indexing off.... It hurts me to shut it off like that.. Temp was not a issue, as it was around 115F (46C).

    thanks..
     
  10. Bog

    Bog Losing it...

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    Assuming you've run through all our suggestions, I would recommend just sending it to HP for repair, if you still have a warranty on the machine.
     
  11. HPDV6700

    HPDV6700 Notebook Consultant

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    So the problem was NOT vista. It was my Hard drive with bad sectors.. A nice new WD Scorpio Blue 320GB and it has not freezed in weeks. :) Just thought i would give you an update. Thanks!.