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    Recommendation for Remote Troubleshooting Options

    Discussion in 'Windows OS and Software' started by akadoublej, Aug 20, 2009.

  1. akadoublej

    akadoublej Notebook Evangelist

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    What's the easiest way for me to do remote troubleshooting of a machine?

    I am running Vista with the latest service pack on a Thinkpad, the machine I need to troubleshoot is a Dell laptop running XP with the latest service pack.

    The troubled machine can access the internet.
     
    akadoublej, Aug 20, 2009
    #1
  2. hwa1201

    hwa1201 Notebook Evangelist

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    I would recommend LogMeIn Free.
    It's so easy to setit up and had no problem using at all.
    I am still using it too.
    So google logmein and go to their site, it's free.
     
    hwa1201, Aug 20, 2009
    #2
  3. surfasb

    surfasb Titles Shmm-itles

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    Teamviewer is an alternative if they are iffy about installing programs. It doesn't offer as much functionality as logmein but it runs without installing anything.
     
    surfasb, Aug 21, 2009
    #3