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    Reliability analysis metrics calculation executable has stopped working

    Discussion in 'Windows OS and Software' started by burningrave101, Dec 19, 2007.

  1. burningrave101

    burningrave101 Notebook Deity

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    I just received my new Lenovo x61s here a couple of days ago and ever since I've been using it I keep consistently getting an error popup that says "Reliability analysis metrics calculation executable has stopped working". I'm not sure what triggers it cause usually all i've been doing in browseing the net when I get them. The App in question is RacAgent.exe. I'm using Vista Business 32-bit. Has anyone else gotten this error before and know how to address it?

    Here's the full info on the error:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: RacAgent.exe
    Application Version: 6.0.6000.16386
    Application Timestamp: 4549ae49
    Fault Module Name: kernel32.dll
    Fault Module Version: 6.0.6000.16386
    Fault Module Timestamp: 4549bdc9
    Exception Code: c0000142
    Exception Offset: 00008fc7
    OS Version: 6.0.6000.2.0.0.256.6
    Locale ID: 1033
    Additional Information 1: 9d13
    Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
    Additional Information 3: 9d13
    Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
     
    burningrave101, Dec 19, 2007
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  2. gerryf19

    gerryf19 I am the walrus

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    a quick google search is not of much use, but given the function of the application and the affected module, it makes me wonder if you are having some sort of ram issue.

    have you used a program like memtest+ to see if your ram is OK?

    That would be my first step.
     
    gerryf19, Dec 19, 2007
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  3. burningrave101

    burningrave101 Notebook Deity

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    Nope I havn't yet. The ThinkPad came with 1 1GB DIMM already installed and I installed another 1GB Crucial module myself. I'll have to run Memtest86 and Windows Memtest to see if there could be an issue with faulty memory. I'm thinking that it could be the RAM as well or maybe possibly the Intel Turbo Memory?
     
    burningrave101, Dec 19, 2007
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  4. gerryf19

    gerryf19 I am the walrus

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    Whoa--that's a big alert right there--lenova is pretty good about testing ram, but adding another stick from somewhere else fires off the warning bells for me

    I'd pull the crucial and see if the error repeats...if yes, pull the original and insert the crucial

    I'm betting a bad ram stick
     
    gerryf19, Dec 19, 2007
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