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    Remote Assistance not working

    Discussion in 'Windows OS and Software' started by yangster, Mar 26, 2007.

  1. yangster

    yangster Notebook Enthusiast

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    I was trying to connect to a friend through remote assistance via my desktop, but for some reason it didn't work after letting the ports through and etc. So, I decided to use my laptop instead since it's much newer.

    I recently reformatted my laptop and got rid of all the Dell crap that came pre-installed. I did install all of the drivers that I needed. When I went to remote assistance. This came up:

    [​IMG]

    I searched by google and couldn't find anything. When I go to "Help and Support" everything works fine, but going through remote assistance doesn't work.

    Any ideas in fixing these problems?

    Thanks.
     
    yangster, Mar 26, 2007
    #1
  2. WackyT

    WackyT Notebook Deity

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    What does it look like on your System Properties > Remote tab?
     
    WackyT, Mar 26, 2007
    #2
  3. yangster

    yangster Notebook Enthusiast

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    [​IMG]
     
    yangster, Mar 26, 2007
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  4. yangster

    yangster Notebook Enthusiast

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    Does anyone have any ideas?????
     
    yangster, Mar 27, 2007
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  5. Padmé

    Padmé NBR Super Pink Princess

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    Try a checkmark in Remote Desktop? Just guessing here as I've never used it.
     
    Padmé, Mar 28, 2007
    #5