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    Shut down error- please help.

    Discussion in 'Windows OS and Software' started by SuperKungFu, Feb 21, 2007.

  1. SuperKungFu

    SuperKungFu Notebook Consultant

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    This occurs on random but frequently these past couple days, whenever I shut down my laptop, I get a reference error message 0x77ea392d and 0x77df5655. When that error occurs, my comp just hangs during shut down so I have to manually shut it off. When I start it back up, it says something about an error has occurred on svchost.exe. Any ideas?
     
    SuperKungFu, Feb 21, 2007
    #1
  2. Arla

    Arla Notebook Deity

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    Arla, Feb 21, 2007
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  3. SuperKungFu

    SuperKungFu Notebook Consultant

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    yea i was afraid of that because i recently installed WindowBlinds, kinda a waste since i payed for it and its causing trouble. If anyone has any work arounds, please let me know.
     
    SuperKungFu, Feb 21, 2007
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  4. qohelet

    qohelet Senior Member

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    here's what you can do:

    1. uninstall window blinds.
    2. update your video card driver.
    3. reinstall window blinds.
     
    qohelet, Feb 21, 2007
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  5. SuperKungFu

    SuperKungFu Notebook Consultant

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    I'm currently running on v93.71, when i updated last time to v97.92, it just gave me a black screen on my laptop with the 7900GS which gave me quite a bit of scare. The black screen appeared on the login screen so I'm a little scared to do it again since god knows what will happen. Any recommended drivers?
     
    SuperKungFu, Feb 21, 2007
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  6. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    Charles P. Jefferies, Feb 21, 2007
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  7. qohelet

    qohelet Senior Member

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    well if it's giving you black screen, then better stick with that old driver.

    check your window blinds. the system info should have something like in the pic below. have you tried uninstalling and reinstalling your WB?
     

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    qohelet, Feb 21, 2007
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  8. SuperKungFu

    SuperKungFu Notebook Consultant

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    yea all the info is there, and yea i tried uninstalling and reinstall.
     
    SuperKungFu, Feb 21, 2007
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  9. qohelet

    qohelet Senior Member

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    did you try system restore? this might solve the problem. you may have done something wrong.
     
    qohelet, Feb 21, 2007
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  10. SuperKungFu

    SuperKungFu Notebook Consultant

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    yea did that, and now i get another error message on shutdown, 0x77deb3cb and 0x77e772fa
     
    SuperKungFu, Feb 22, 2007
    #10