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    Shutting down my Laptop

    Discussion in 'Windows OS and Software' started by steven518, May 22, 2009.

  1. steven518

    steven518 Notebook Enthusiast

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    Hello guys. I have a problem with the shutting down my laptop. Ok so a lot of times, when I go to start menu and try to shut my laptop down, it does either 2 things.
    1: It goes to the screen that says "logging off" and then it gets stuck there forever until i hold on to my power button to force it to turn off.

    2: The screen turns black and it gets stuck and the same happens as #1.

    Does anyone know how I can fix this problem? Because I think if I force close my laptop too much it will die out.
     
    steven518, May 22, 2009
    #1
  2. Angelic

    Angelic Kickin' back :3

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    What OS are you using?
     
    Angelic, May 22, 2009
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  3. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    One possibility is hardware & drivers.

    If I disconnect my USB hubs (with 3 external HDDs and 1 CD/DVD drive) the same will happen - the devices will not be "removed" in Windows.

    I suspect an internal device doesn't respond - or turns itself off without the OS noticing, resulting in the OS waiting for a response...

    At least under Vista.

    Under XP I had the issue sporadically.

    So:
    What OS do you use.
    Any external devices?
    Did it always happen, occur out of nowhere, after an update?

    The event logs may help also.
     
    DetlevCM, May 22, 2009
    #3
  4. McGrady

    McGrady Notebook Virtuoso

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    Also, try exiting all open applications before shutting down. Could be a .exe that is causing issues.
     
    McGrady, May 22, 2009
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  5. steven518

    steven518 Notebook Enthusiast

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    well i use windows vista and i do have a wireless laptop mouse plugged in sometimes.
     
    steven518, May 23, 2009
    #5
  6. DarkSilver

    DarkSilver MSI Afterburner

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    OOOOO!!!

    steven518, you got the same problem as I experienced before.
    Everytime, when shutting down the laptop, the screen will freeze/hang.
    That time I was totally frustrated.

    Why this problem occurs?
    Basically, changing of MBR or disturbance of MBR/MBR corrupted will cause this problem.

    Solution:
    Sorry, I am not sure. You need to re-install the original MBR for your laptop.
    Your MBR is located in the recovery partition. You need to search for these files from your recovery partition:
    mbrwrdos.exe
    rtmbr.bin

    Once localised, open command prompt.
    Key-in mbrwrdos.exe install rtmbr.bin

    After finish, restart your computer.

    I am not sure this solution can solve your problem.
     
    DarkSilver, May 23, 2009
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  7. steven518

    steven518 Notebook Enthusiast

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    sorry but do you think you can tell me what MBR means? xD
     
    steven518, May 23, 2009
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  8. DarkSilver

    DarkSilver MSI Afterburner

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    If not mistaken, it called Master Boot Record.

    Usage of MBR is about booting.
    For example:
    If MBR damaged or malfunction, it can your booting function unstable.
    Like you are not able to shutdown properly. Unable to format your computer using the build-in recovery partition.
     
    DarkSilver, May 23, 2009
    #8