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    Slow computer/hard drive - can anyone lend a quick hand?

    Discussion in 'Windows OS and Software' started by Valena, Nov 8, 2014.

  1. Valena

    Valena Notebook Enthusiast

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    Hey all; I've been trying to deal with a sluggish laptop for about a year and a half now, and I can't quite take it anymore. Its hard drive has always been terrible, as it is an old RAID drive (the up to date drivers for it say they're from 2006). It's worse than my old standard hdd, which wasn't a RAID. It's an Alienware laptop though, so literally everything else in it is good, but you can imagine how much of a bottleneck it is to have a god awful hard drive to have everything run off of.

    There are a lot of things on the web that tell you how to help maintain your computer, and I've tried some things already, but this new thing I've found is direct memory access (DMA). I can't seem to find any listing under device manager for IDE ATA/ATAPI controllers, however. I'm looking at this page: Turn Direct Memory Access (DMA) on or off - Windows Help

    I've looked elsewhere for an answer, and I even hit 'show hidden devices', Nothing!

    Can anyone tell me how to enable DMA, or perhaps any other tricks you guys know of that are most important? I was told once by someone over the phone that I have a ton of registry errors I believe, so whatever you got would be helpful! Thanks in any case.
     
  2. radji

    radji Farewell, Solenya...

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    DMA is only available when both the drive and chipset support it. But SATA drives and controllers don't support ATA Channels.

    It was more prevalent with the older IDE drives.

    Your hard drive problem could just be that...a hard drive problem. The drive (or drives) could be too filled up with data, too fragmented, or the drive(s) could just be on their way out.

    What would help the most is to know what Alienware you have. A specific model will go a long way to helping us formulate a recommendation.
     
  3. S.SubZero

    S.SubZero Notebook Deity

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    "Disk drive" drivers don't get updated much so the 2006 dated driver you are seeing is probably MS's disk.sys which will always have a 2006 date (which is fake) but is current to the version of the OS.
     
  4. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

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    TBH, the day of ruling HDD Raid0's is long gone. It may be time to invest in a good boot SSD and a 2TB data drive.
     
  5. Valena

    Valena Notebook Enthusiast

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    Ah gotcha, thanks. I may as well post my dxdiag I suppose :) And I'll reiterate that the hard drive has been about as slow since I got it that year and a half ago, really, so I'm wondering if there is anything that can be done about it. It took them a while to figure out my 2 raid drives weren't even linked, so we did that already, and I have been using high performance mode as of yesterday which I think might be helping..

    Anyway, here is my dxdiag:

    Code:
    ------------------
    System Information
    ------------------
    Time of this report: 11/9/2014, 16:21:38
           Machine name: VISITOR3POINT1
       Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140706-1506)
               Language: English (Regional Setting: English)
    System Manufacturer: Alienware
           System Model: M17xR4
                   BIOS: InsydeH2O Version 03.72.24A11
              Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz
                 Memory: 8192MB RAM
    Available OS Memory: 8142MB RAM
              Page File: 5996MB used, 10286MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: 120 DPI (125 percent)
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7601.17514 32bit Unicode
    
    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
              Input Tab: No problems found.
    
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    
    ---------------
    Display Devices
    ---------------
              Card name: NVIDIA GeForce GTX 675M
           Manufacturer: NVIDIA
              Chip type: GeForce GTX 675M
               DAC type: Integrated RAMDAC
             Device Key: Enum\PCI\VEN_10DE&DEV_1212&SUBSYS_05801028&REV_A1
         Display Memory: 4046 MB
       Dedicated Memory: 1998 MB
          Shared Memory: 2047 MB
           Current Mode: 1920 x 1080 (32 bit) (60Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: unknown
             Monitor Id: LGD02DA
            Native Mode: 1920 x 1080(p) (60.012Hz)
            Output Type: Internal
            Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.4448 (English)
         Driver Version: 9.18.13.4448
            DDI Version: 11
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 10/16/2014 11:54:03, 19966856 bytes
            WHQL Logo'd: n/a
        WHQL Date Stamp: n/a
      Device Identifier: {D7B71E3E-5152-11CF-F862-8D251CC2C435}
              Vendor ID: 0x10DE
              Device ID: 0x1212
              SubSys ID: 0x05801028
            Revision ID: 0x00A1
     Driver Strong Name: oem63.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section002:9.18.13.4448:pci\ven_10de&dev_1212&subsys_05801028
         Rank Of Driver: 00E00001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
    
    -------------
    Sound Devices
    -------------
                Description: Speakers (Sound Blaster Recon3Di)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_1028057B&REV_1009
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: cthda.sys
             Driver Version: 6.00.0100.2033 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: n/a
              Date and Size: 3/27/2012 18:58:10, 1052760 bytes
                Other Files: 
            Driver Provider: CREATIVE
             HW Accel Level: Basic
                  Cap Flags: 0x0
        Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
                Description: Digital Output (Sound Blaster Recon3Di)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_1028057B&REV_1009
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: cthda.sys
             Driver Version: 6.00.0100.2033 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: n/a
              Date and Size: 3/27/2012 18:58:10, 1052760 bytes
                Other Files: 
            Driver Provider: CREATIVE
             HW Accel Level: Basic
                  Cap Flags: 0x0
        Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
    ---------------------
    Sound Capture Devices
    ---------------------
                Description: Microphone Array (Sound Blaster Recon3Di)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: cthda.sys
             Driver Version: 6.00.0100.2033 (English)
          Driver Attributes: Final Retail
              Date and Size: 3/27/2012 18:58:10, 1052760 bytes
                  Cap Flags: 0x0
               Format Flags: 0x0
    
                Description: HDMI In (Sound Blaster Recon3Di)
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: cthda.sys
             Driver Version: 6.00.0100.2033 (English)
          Driver Attributes: Final Retail
              Date and Size: 3/27/2012 18:58:10, 1052760 bytes
                  Cap Flags: 0x0
               Format Flags: 0x0
    
                Description: What U Hear (Sound Blaster Recon3Di)
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: cthda.sys
             Driver Version: 6.00.0100.2033 (English)
          Driver Attributes: Final Retail
              Date and Size: 3/27/2012 18:58:10, 1052760 bytes
                  Cap Flags: 0x0
               Format Flags: 0x0
    
    -------------------
    DirectInput Devices
    -------------------
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
    
          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
    
          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a
    
          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a
    
          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a
    
          Device Name: Cordless Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a
    
          Device Name: Cordless Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a
    
          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC537
            FF Driver: n/a
    
          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC537
            FF Driver: n/a
    
          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC537
            FF Driver: n/a
    
          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC537
            FF Driver: n/a
    
          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC537
            FF Driver: n/a
    
    Poll w/ Interrupt: No
    
    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x1E2D
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    | 
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0024
    | | Location: Port_#0001.Hub_#0001
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    | | 
    | +-+ USB Input Device
    | | | Vendor/Product ID: 0x187C, 0x0520
    | | | Location: Port_#0002.Hub_#0003
    | | | Matching Device ID: generic_hid_device
    | | | Service: HidUsb
    | | | 
    | | +-+ HID-compliant device
    | | | | Vendor/Product ID: 0x187C, 0x0520
    | | | | Matching Device ID: hid_device
    
    ----------------
    Gameport Devices
    ----------------
    
    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | 
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC232
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | 
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC52B
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | 
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC537
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | 
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | 
    + PS/2 Compatible Mouse
    | Matching Device ID: *pnp0f13
    | Service: i8042prt
    | 
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC231
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | 
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC52B
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | 
    + Logitech HID-compliant Unifying Mouse
    | Vendor/Product ID: 0x046D, 0xC52B
    | Matching Device ID: hid\vid_046d&class_00000004
    | Upper Filters: LMouFilt
    | Lower Filters: LHidFilt
    | Service: mouhid
    | 
    + Logitech Cordless Gaming Receiver
    | Vendor/Product ID: 0x046D, 0xC537
    | Matching Device ID: hid\vid_046d&pid_c537&mi_00
    | Lower Filters: LGSHidFilt
    | Service: mouhid
    | 
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 525.9 GB
    Total Space: 953.8 GB
    File System: NTFS
          Model: Volume0
    
          Drive: D:
          Model: PLDS DVD+-RW DL-8A4SH
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
    
    --------------
    System Devices
    --------------
         Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
    Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_057B1028&REV_04\3&11583659&0&D0
       Driver: n/a
    
         Name: 3rd Gen Core processor DRAM Controller - 0154
    Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_057B1028&REV_09\3&11583659&0&00
       Driver: n/a
    
         Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
    Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_057B1028&REV_04\3&11583659&0&E8
       Driver: n/a
    
         Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
    Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_057B1028&REV_09\3&11583659&0&08
       Driver: n/a
    
         Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
    Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_057B1028&REV_04\3&11583659&0&FB
       Driver: n/a
    
         Name: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
    Device ID: PCI\VEN_1969&DEV_1083&SUBSYS_057B1028&REV_C0\4&4C7664B&0&00E0
       Driver: n/a
    
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_057B1028&REV_04\3&11583659&0&D8
       Driver: n/a
    
         Name: SDA Standard Compliant SD Host Controller
    Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_057B1028&REV_01\4&21F8AF87&0&01E3
       Driver: n/a
    
         Name: Intel(R) Mobile Express Chipset SATA RAID Controller
    Device ID: PCI\VEN_8086&DEV_282A&SUBSYS_057B1028&REV_04\3&11583659&0&FA
       Driver: n/a
    
         Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16
    Device ID: PCI\VEN_8086&DEV_1E16&SUBSYS_057B1028&REV_C4\3&11583659&0&E3
       Driver: n/a
    
         Name: Realtek PCIE CardReader
    Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_057B1028&REV_01\4&21F8AF87&0&00E3
       Driver: n/a
    
         Name: Intel(R) HM77 Express Chipset LPC Controller - 1E57
    Device ID: PCI\VEN_8086&DEV_1E57&SUBSYS_057B1028&REV_04\3&11583659&0&F8
       Driver: n/a
    
         Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14
    Device ID: PCI\VEN_8086&DEV_1E14&SUBSYS_057B1028&REV_C4\3&11583659&0&E2
       Driver: n/a
    
         Name: NVIDIA GeForce GTX 675M
    Device ID: PCI\VEN_10DE&DEV_1212&SUBSYS_05801028&REV_A1\4&13F92896&0&0008
       Driver: n/a
    
         Name: Intel(R) Management Engine Interface 
    Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_057B1028&REV_04\3&11583659&0&B0
       Driver: n/a
    
         Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
    Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_057B1028&REV_C4\3&11583659&0&E0
       Driver: n/a
    
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_10DE&DEV_0E0C&SUBSYS_05801028&REV_A1\4&13F92896&0&0108
       Driver: n/a
    
         Name: Intel(R) USB 3.0 eXtensible Host Controller
    Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_057B1028&REV_04\3&11583659&0&A0
       Driver: n/a
    
         Name: Intel(R) Centrino(R) Wireless-N 2230
    Device ID: PCI\VEN_8086&DEV_0887&SUBSYS_44628086&REV_C4\4&12614F27&0&00E2
       Driver: n/a
    
    ------------------
    DirectShow Filters
    ------------------
    
    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.18526
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.18526
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.18526
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18526
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.18526
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.18526
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18526
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.18526
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.18526
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.18526
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18526
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.18526
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.18526
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.18526
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.18526
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.18526
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.18526
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.18526
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18526
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.18526
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.18526
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.18526
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.18526
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.18526
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.18526
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.18526
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.18526
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.18526
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.18526
    
    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    
    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.18526
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    
    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18526
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.18526
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18526
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.18526
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.18526
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.18526
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.18526
    
    Audio Capture Sources:
    Microphone Array (Sound Blaster,0x00200000,0,0,qcap.dll,6.06.7601.17514
    HDMI In (Sound Blaster Recon3Di,0x00200000,0,0,qcap.dll,6.06.7601.17514
    What U Hear (Sound Blaster Reco,0x00200000,0,0,qcap.dll,6.06.7601.17514
    
    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    
    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.18526
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.18526
    
    WDM Streaming Capture Devices:
    Malcolm DigitalInWave,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    ,0x00000000,0,0,,
    Malcolm DMicWave,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    ,0x00000000,0,0,,
    Malcolm Mic2Wave,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Malcolm WUHInWave,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Integrated Webcam,0x00200000,1,3,ksproxy.ax,6.01.7601.17514
    
    WDM Streaming Rendering Devices:
    ,0x00000000,0,0,,
    Malcolm DigitalOutWave,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    ,0x00000000,0,0,,
    Malcolm Lineout/Headphone,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    ,0x00000000,0,0,,
    ,0x00000000,0,0,,
    
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
    
    Video Capture Sources:
    Integrated Webcam,0x00200000,1,3,ksproxy.ax,6.01.7601.17514
    
    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
    
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    
    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    
    Audio Renderers:
    Speakers (Sound Blaster Recon3D,0x00200000,1,0,quartz.dll,6.06.7601.18526
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.18526
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.18526
    Digital Output (Sound Blaster R,0x00200000,1,0,quartz.dll,6.06.7601.18526
    DirectSound: Digital Output (Sound Blaster Recon3Di),0x00200000,1,0,quartz.dll,6.06.7601.18526
    DirectSound: Speakers (Sound Blaster Recon3Di),0x00200000,1,0,quartz.dll,6.06.7601.18526
    
    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
      Quality Flags: 2576
        Enabled:
        Force throttling
        Allow half deinterlace
        Allow scaling
        Decode Power Usage: 100
      Balanced Flags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 50
      PowerFlags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 0
    
     
  6. S.SubZero

    S.SubZero Notebook Deity

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    DXDIAG is kinda useless as it's not for disks, it's for GPUs. You didn't report a GPU problem.

    While we won't rule out DMA and IRQ, these are hopelessly legacy things that your current OS and devices are well-designed to wrap their heads around and they in 99.9% of situations are not the culprit. If needed we can swing back around to those.

    Your first order of business is to check DEVICE MANAGER for the disk controller. This will be under the "IDE ATA/ATAPI controllers" section. You should have an Intel driver, with a fairly recent (<1 year) date. Of course at this exact time Intel's driver site is down.. again.. but you'll go here:
    https://downloadcenter.intel.com/Product_Filter.aspx?ProductID=2101

    ...eventually, and get the driver. For yours you may have trouble with the latest version, for some reason they've cut off certain older chips from using newer RST drivers, if this is the case (it gives a generic "you can't install this on your hardware" error), get the 12.9 version (which should be on the list as an older version).

    Start there.
     
  7. Valena

    Valena Notebook Enthusiast

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    Sadly, I cannot access the IDE ATA/ATAPI controllers, which made me sad:

    s5lIIdl.jpg
     
  8. S.SubZero

    S.SubZero Notebook Deity

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    That indicates some potentially major issue. I recommend resetting your BIOS to any defaults, and try installing that driver anyway. This is likely a reason for your problem.
     
  9. radji

    radji Farewell, Solenya...

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    Ah, ah, ah!

    Valena is in RAID 0 mode. So the R4 will show a RAID controller under Storage Controllers in Device Manager (which does show up in the screenshot). If the RAID volume is the only storage volume in the system, the the SATA controller won't be present in IDE ATA/ATAPI controllers.

    Valena, I would HIGHLY recommend you invest in an mSATA SSD and install windows unto it. It will be tricky for you because you will need to remove your RAID hard drives, back up all the data on them, then reformat them once your new SSD has Windows installed on it. That way Windows will not try to boot up to your old RAID 0 drive again.
     
  10. S.SubZero

    S.SubZero Notebook Deity

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    He keeps mentioning only one drive. I'm not sure how that's a RAID. If the situation is different, than I am misunderstanding what he has due to plurality confusion.

    If he has two drives, it should probably be verified and explained, then we can troubleshoot correctly. GIGO.
     
  11. radji

    radji Farewell, Solenya...

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    Very good point.

    Valena, download HWinfo and take a screenshot of your SYSTEM SUMMARY. That will give us a clear picture of your drive status.
     
  12. Peon

    Peon Notebook Virtuoso

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    A SMART check wouldn't hurt, either :)
     
  13. Valena

    Valena Notebook Enthusiast

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    @SubZero, they're linked - so I think that's what did it...two seperate drive, linked to act as one. I was told it would make them faster, but I don't think I really ever saw an improvement.

    @radji - that would be like a $200 investment to do myself, right? And don't I need to be pretty pro to mess with the insides of an Alienware laptop? I've messed with the idea of asking Alienware for some, but for them it'd be about $300, and then maybe another $200 to get myself under warranty, at which point I figure if I had that money I would use it on a new system anyway. But maybe if you say it can be done safely enough on my own...maybe, heh.
     
  14. radji

    radji Farewell, Solenya...

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    That's what I figured. You had 2 drives in RAID 0 configuration.

    And yes, you do NOT need to be a pro to install the mSATA SSD into your Alienware.

    mSATA cards are very small ( SAMSUNG 840 EVO MZ-MTE250BW mSATA 250GB SATA III TLC Internal Solid State Drive (SSD) - Newegg.com) and are basically plug-and-play. The only catch is you will have to do some data transferring to make the mSATA your primary OS drive, and then use your RAID 0 as your storage drive. This is how I have my R2 configured.
     
    RCB likes this.
  15. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

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    If the stripe size is too small this will tend to limit performance. Also be sure the heads are aligned properly. if not then each read/write can be extended in the stripe, ie if the sectors are 4k each but the drive reads the last 2k of one sector then the first 2k of the next for a 4k chunk It can slow down the read and fragment within the 4k data chunk from the hdd.
     
  16. Valena

    Valena Notebook Enthusiast

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    This is *absolutely* something I'm going to look into. The idea of even being able to do this on the cheap without me needing to re-do my warranty...this could be bliss. Too bad I will never be able to re-start my warranty with Alienware after I do it though. Oh well :)

    Thanks a ton you guys. I'll let you know if I have any other questions.
     
  17. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

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    I never had the partition alignment issue but I was always careful from the get go. I did run two 500GB Momentus XT drives in a raid on a PM45 chipset. Since the sector size was 4K I tried a stripe at 8k so that there would be no further empty sectors than needed. This did two things.

    1.) It limited the top speed bandwidth to 133mbs where with a large stripe 200mbs+ was easily attainable.
    2.) at its full bandwidth in the background the driver was pulling 33% CPU load.

    The reason is because the chipset is a hardware hybrid where it uses CPU cycles. A true hardware solution would do everything on the other side of the bus including combining the stripe data.