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    Some help removing viruses please

    Discussion in 'Windows OS and Software' started by skerryman, Nov 5, 2010.

  1. skerryman

    skerryman Notebook Consultant

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    Hi, My friend has given me his knackered laptop to have a look at as it seems to be riddled with viruses. Basically when I start Firefox all seems well, do a search however and click into a result always opens up some adware crap. Then I get the whole "windows defender has detected X amount of viruses please download this dodgy .exe file to remove them" thing. Tried downloading Avast to do a scan but it keep crashing the browser before the download completes. Does anyone out there know how I can get around this. Any advice appreciated as always.
     
    skerryman, Nov 5, 2010
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  2. usapatriot

    usapatriot Notebook Nobel Laureate

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    Back up any personal files and reinstall Windows. It's the only way to be sure if the machine is as messed up as you say.
     
    usapatriot, Nov 5, 2010
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  3. Bearclaw

    Bearclaw Steaming

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    download malwarebytes.
     
    Bearclaw, Nov 5, 2010
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  4. skerryman

    skerryman Notebook Consultant

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    Thanks for the input guys really appreciated. Browser managed to stay on just long enough to download Malwarebytes and gave it a scan which seems to have done the trick. Downloaded Avast there now and giving it a scan with that. Friend told me a small computer business in the town was gonna charge him €200 to fix it. Damn small town businesses preying on peoples lack of computer knowledge.

    Thanks again
     
    skerryman, Nov 5, 2010
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