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    Steam issue...

    Discussion in 'Windows OS and Software' started by double_entity, Nov 9, 2009.

  1. double_entity

    double_entity Notebook Consultant

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    Hey guys,

    Got a new laptop so I installed steam again. However when I tried to open it, an update box opens but no progress. Then the following error pops up:

    Steam.exe (main exception): To run steam, you first must be connected to the Internet

    The issue is I AM connected to the internet. Any advice on how to get around this? I tried resetting my laptop and router, no help.

    Thanks.

    edit: running Windows 7 64bit if that makes a difference
     
    double_entity, Nov 9, 2009
    #1
  2. Hoy

    Hoy Notebook Evangelist

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    Have you checked to see if there is a firewall blocking steam?
     
    Hoy, Nov 9, 2009
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  3. Darkness62

    Darkness62 Notebook Evangelist

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    Try Safe Mode with Networking, if I remember right I had the same issue a long time ago but with Vista Ultimate on a new laptop.
     
    Darkness62, Nov 9, 2009
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  4. double_entity

    double_entity Notebook Consultant

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    Yeah checked the Firewall and ensured that Steam was allowed. Will try Safe mode when I get home! Thanks for the replies.
    One thing I just realised, at home (since I share my internet connection with my office) I'm not able to use torrents. So I assume something is blocked. Will this interfere with Steam?
     
    double_entity, Nov 9, 2009
    #4
  5. Garandhero

    Garandhero Notebook Deity

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    You sure your not connected to a Local Network? You can browse the web fine, after resetting your cache etc..?
     
    Garandhero, Nov 9, 2009
    #5