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    Stuck with 32 bit vista???

    Discussion in 'Windows OS and Software' started by golfandcards, Mar 2, 2009.

  1. golfandcards

    golfandcards Notebook Enthusiast

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    I just bought a studio 15 laptop from dell and I thought I was getting Vista 64 bit. I have 4 gigs of ram and I told the sales rep I wanted the 64 bit vista. Unfortunately the 32 bit version of vista was installed. I am having problems with dell trying to get an upgrade disk to 64 bit. What I have found is its impossible! You have to do a full clean install, and they are not going to send out a full copy of vista for me, which is what I would need.
    I am pretty much stuck with paying for a new 64 bit version of vista myself. Does anyone have any other solutions?
    Thanks,
    Chris
     
    golfandcards, Mar 2, 2009
    #1
  2. steve p

    steve p Notebook Evangelist

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    Unfortunately Chris you are correct in that you need to do a clean install as you can't upgrade 32bit to 64bit. And yes you will need a 64bit Vista disk to do it. If you ordered your laptop on line don't you have the specs printed/saved that show what you ordered? If the specs are wrong they have to take it back(don't they?).
    Good luck.
     
    steve p, Mar 2, 2009
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  3. Redlance

    Redlance Notebook Consultant

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    you just need to get a hold of a vista install disk. your key should work for 64 bit version of your OS.
     
    Redlance, Mar 2, 2009
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  4. golfandcards

    golfandcards Notebook Enthusiast

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    I have talked to dell 4 different times asking about an upgrade disk and they all said I would have to send my laptop back!!!! I would have to return it and buy a new one with the new OS on it!! That sucks!!
    I called again today and asked to be put in contact with returns! I told the lady my situation and said I didn't want to do business like this. She gave me a 75 dollar credit back on my card and sent me a new vista os 64 bit!!! Heck yes,

    I heard that only certain versions on vista 64 bit will recognize dual core processors. I am a little confused because I know my core two duo is 64 bit capable. I should be okay right? On the windows vista web site it says only the ultimate, and top end versions of vista 64 recognizes dual processors. Am I reading this wrong? I have the low end premium 32 bit vista and it seems to read my dual processors.
    Thanks for any input,
    Chris
     
    golfandcards, Mar 2, 2009
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  5. Specialista

    Specialista Notebook Geek

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    Sweet turn of events, Golfandcards! Yes, you can install 64-bit on your laptop no problem and it will recognize your dual processors. Enjoy!
     
    Specialista, Mar 2, 2009
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  6. swarmer

    swarmer beep beep

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    Awesome.

    All versions of Vista from Basic to Ultimate, 32-bit or 64-bit, support dual-core processors.

    That's dual processors. A dual-core processor is different.
     
    swarmer, Mar 2, 2009
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