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    "This copy of Windows is not genuine"

    Discussion in 'Windows OS and Software' started by Kinghong1970, Jun 7, 2010.

  1. Kinghong1970

    Kinghong1970 Notebook Deity

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    i was working on my laptop when i noticed my background went black and a small message at the bottom right telling me:

    Windows 7
    Build 7600
    This copy of Windows is not genuine

    hmm... newegg selling bootleg?

    thoughts?

    should i be suspicious of any virus infection?
     
    Kinghong1970, Jun 7, 2010
    #1
  2. newsposter

    newsposter Notebook Virtuoso

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    call microsoft, it's the only way to be sure.......
     
    newsposter, Jun 7, 2010
    #2
  3. Amnesiac

    Amnesiac 404

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    Restart the computer. It has happened to both my copies of Windows Vista on both my laptop and desktop, and one copy of Windows 7, on my desktop. Simply restarting the computer fixed it, and it's been fine since.

    If that doesn't work, do what newsposter said and call Microsoft, you may be able to request a new product key if you can convince them it's genuine.

    Also, check to see if your Software Licensing Service is running. It is necessary for the OS to authenticate itself, apparently.
     
    Amnesiac, Jun 7, 2010
    #3
  4. MasterChief07

    MasterChief07 Notebook Consultant

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    MasterChief07, Jun 7, 2010
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  5. lineS of flight

    lineS of flight Notebook Virtuoso

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    In connection with what the OP mentioned...

    If someone has MSE (Microsoft Security Essentials) installed on their machine, does it not mean that the OS is already validated as being legit? Because MSE can only be used on legit Win OS machines. So, what happens if, like in the OP's case (where he bought and used a legit version of the OS), you are using a valid version of the OS, running MSE (which itself validates the OS before it can be installed and run on the machine) suddenly and for whatever reason throws up a "Not valid copy" message? Does this mean that (1) MSE will not work in such cases though it was installed and run prior to the message appearing? And, (2) should not having MSE installed and running on the machine should be validation enough that the OS installed on the machine is legit?
     
    lineS of flight, Jun 8, 2010
    #5
  6. Kinghong1970

    Kinghong1970 Notebook Deity

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    thank you very much... i'm looking for my original Win7 disks and so i can get the codes before i call them.

    i appreciate the quick replies and suggestions.
     
    Kinghong1970, Jun 8, 2010
    #6
  7. Greg

    Greg Notebook Nobel Laureate

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    I've had this happen a few times, enough times (with legit copies I might add) that I have given up and decided to just reinstall the OS each time it happens.

    For some reason some of the updates hose legitimate installations once in a while.
     
    Greg, Jun 9, 2010
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  8. MDR8850

    MDR8850 Notebook Evangelist

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    this just happened to me also, all 4 of my laptops...., and yes, microsoft security essentials did go bezerk broadcasting error messages due to windows is not genuine and build 7600 on the bottom

    damn....

    i had to reinstall WGA, unistalled it from the control panel - windows updates section and it work fine again after the reboot
     
    MDR8850, Jun 9, 2010
    #8
  9. lineS of flight

    lineS of flight Notebook Virtuoso

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    Wow! So, even after MSE validates, sometimes updates can make a mess of the validation! Not good!

    Thanks for the heads-up.
     
    lineS of flight, Jun 9, 2010
    #9
  10. coolguy

    coolguy Notebook Prophet

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    Not all updates mess up validation, only the WGA update (which is not selected by default).
     
    coolguy, Jun 9, 2010
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  11. newsposter

    newsposter Notebook Virtuoso

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    none of my updates have ever messed up validation. ever.
     
    newsposter, Jun 9, 2010
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  12. Syberia

    Syberia Notebook Deity

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    I've had this happen to one of my computers. Going to www.microsoft.com/genuine and running their validation thing fixed it.
     
    Syberia, Jun 11, 2010
    #12