This happen to anyone else

Ok, so I get a Toshiba Satellite from abest Buy for my son to do school work on. Comes with Windows XP Home. Turn it on, everything is working perfectly. Set up email and all of that. I was surprised to find that I didn't need to enter or setup microsoft word or anything like that, but I didn't really pay that much attention. So today this thing pops up when he goes to open microsoft word to write a paper for school. This thing comes up and says our 60 day trial has expired. It says to enter a pruduct key. I look all around all of the stuff that it came with, nothing about about any product key. Theres a product key on a sticker on the bottem ot the lappy, but when I enter it, it says that it is a unvalid key. So now I have a laptop that I got so my son could write his school, and now he can't even open word without that stupid thing poppin up. So, I'm mad, and oveously I do not want to spend more money to get this program. And why wasn't I told that this didn't have microsoft word, just a trail. And who should I contact, best buy or Toshiba? Thanks for all of the answers in advance.

 

1) If the computer is suppose to come with Microsoft Word, talk with Best Buy about the Key
2) More likely, Microsoft Word was just a trial, or was essentially installed during a factory install but obviously its past the 60 days. I'd suggest you just uninstall this and get rid of it and download OpenOffice It is essentially a free word processor and it should be enough to do just about everything

 

There is nothing you can do but complain, which will do nothing.

I also have the trial Office suite w/word in my HP desktop. I quickly realize it was just a trail tho.

It's like any of the trail games & other apps included. Especially Antivirus apps like Norton. You'll have to buy a key after trail is over

Yea it sucks, but that how they get sales.

 

I don't think it has anything to do with Best Buy OR Toshiba. Its probrably because it was included as a trial edition of Microsoft Word. Most likely they wouldn't bundle Word for free, as Microsoft Office normally costs at least $200 for a standard edition.

 

Yep. It most likely came as advertised - with a trial edition of Office. Pre-configured laptops don't have Office because if you had bought it before, you wouldn't want to buy it again. As others said, OOo is free. MS Office Student & Teacher Edition is $150. If you're buying MS Office, you may want to wait till next year and use OOo in the meantime since a new version will be coming out early 2007. Then again, maybe not, since the new interface is quite different. Give OOo a try and see how it goes.

Malia

 

I can also recommend OpenOffice.org - I have both OOo and Word but choose to use OOo whenever possible just to support open-source software. It's more than adequate for nearly anything, though Calc (the equivalent of Excel) is a little bit more confusing and not quite as powerful, and Writer's implementation of revision tracking isn't perfect yet.

~ Brett

 

Just got OpenOffice, it is very much like MW, but free! Thanks for all of the help!

 

My current laptop came with Office S&T trial also. Since I formatted to reinstall XP pro and a full version Office 2002 i never even used the student trial version. It even came with a COA on a little sheet. Its still in the startup packet along with all the recovery cds.