The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Trouble shutting down 9300

    Discussion in 'Windows OS and Software' started by tehguardian, Jan 26, 2006.

  1. tehguardian

    tehguardian Notebook Geek

    Reputations:
    38
    Messages:
    75
    Likes Received:
    0
    Trophy Points:
    15
    hi

    im having troubles shutting down windows(media center edition)

    basically what happens is when i try to restart/shutdown, windows promptly starts closing programs but then i get this message about "ccapp" program and i choose "end now"(it is from Norton Antivirus im assuming) but then everything stops, the windows doesnt restart/shutdown . it just sits there, im disconnected from the internet, most of the programs are closed and everything but i have to manually shut it down. it is bothering me very much, ive had norton for over 2months now and i dunno what the heck is suddenly wrong with it :-/

    any help is greatly appreciated
     
    tehguardian, Jan 26, 2006
    #1
  2. Amber

    Amber Notebook Prophet NBR Reviewer

    Reputations:
    1,659
    Messages:
    5,066
    Likes Received:
    0
    Trophy Points:
    205
    have you tried updating Norton lately? I think this was a common issue with norton, and supposedly they fixed it with an update.

    If you have, then I would try uninstalling and reinstalling it. The program might have gotten corrupted somehow.

    SG
     
    Amber, Jan 26, 2006
    #2
  3. Shampoo

    Shampoo Notebook Deity

    Reputations:
    208
    Messages:
    1,889
    Likes Received:
    0
    Trophy Points:
    55
    This problem happens a lot. Could be many things like software corruption, windows corruption or just some registry conflict somewhere.

    It's very annoying because it's hard to pinpoint the problem and get rid of.

    If you can, just reinstall windows and I also suggest using a different antivirus program if you can. Like Avast Pro. Norton used to be a great program, its utilities still are, but the antivirus program just stinks.

    Uses too much system resources and it's just buggy as well as Symantec products being the target of many hackers.

    Cheers,
    Mike
     
    Shampoo, Jan 29, 2006
    #3