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    Unexpected shutdown.

    Discussion in 'Windows OS and Software' started by Parenting, Jan 11, 2008.

  1. Parenting

    Parenting Notebook Enthusiast

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    I apologize for not knowing how to do a sceen shot. This is the error that came up. Any ideas of what to do? Any help is appreciated.



    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 81DE8671
    BCP3: 98057CE0
    BCP4: 00000000
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini011108-01.dmp
    C:\Users\Megan\AppData\Local\Temp\WER-279116-0.sysdata.xml
    C:\Users\Megan\AppData\Local\Temp\WERE9C2.tmp.version.txt
     
    Parenting, Jan 11, 2008
    #1
  2. Arki

    Arki Super Moderator

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    Is this for Windows XP? Turn off automatic restart in System settings. Advanced tab. Startup and Recovery settings.
     
    Arki, Jan 11, 2008
    #2
  3. Parenting

    Parenting Notebook Enthusiast

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    I have Vista. Would I do the same thing?
     
    Parenting, Jan 11, 2008
    #3
  4. pixelot

    pixelot Notebook Acolyte

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    It looks like the Shutdown was initiated because of the temporary files created by some program named WERE or something like that. Were you using any particular program when it shut down?
     
    pixelot, Jan 11, 2008
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  5. Parenting

    Parenting Notebook Enthusiast

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    This happens when I restart my computer. I turn it off at night by logging out and then shutting it down. In the morning when I hit the power button that is what I get. So, I'm not actively using any programs that I know of when it is off. ;) I'm so confused!
     
    Parenting, Jan 11, 2008
    #5
  6. pixelot

    pixelot Notebook Acolyte

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    This file here:

    C:\Users\Megan\AppData\Local\Temp\ WERE9C2.tmp.version.txt

    Does the bolded part look like the name or any part of the name of a program you have?

    Even if you are not actively using a program that causes a shutdown, these files seem to be causing errors...
     
    pixelot, Jan 11, 2008
    #6
  7. Parenting

    Parenting Notebook Enthusiast

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    i don't recall ever seeimg that before.
     
    Parenting, Jan 11, 2008
    #7