Unique Windows 7 issue

I am not sure if this is the correct fourm for this problem but I am curious if anyone else has had a similar problem.

So I have an ASUS G71GX laptop and it has been working fine for over a year. Yesterday I was playing a computer game and out of nowhere it loses power. It was plugged in to the wall and did not suffer a power surge or outage of any kind. When I went to turn it back on it boots up until the desktop is about to be displayed (just after the Windows 7 progress bar turns off) then loses power again.

I assumed it was a software issue and used the Windows 7 recovery software (F9 during boot-up) but it still has the exact same issue. This led me to think there is a hardware issue but the built in ASUS OS (Splashtop?) is stable and operates fine so now I am really lost.

Any ideas would be helpful. I tried a trick I found online that said to hold down the power button for 1 min while unplugged and without the battery in but the same issue is still there. I have also used the windows 7 recovery software 3 times (using the 3 different setting options) with no help.

Thanks.

 

A couple of things you'll want to eliminate first:

Try running it off of AC power only. Disconnect the battery so you can eliminate the AC adapter as the problem, and maybe the battery too.

After it shuts down, also check to see if the laptop feels overly warm. Put your hand over the keyboard, touchpad, etc. and try to find any warm spots. Also, check to make sure your fans are putting out some air and that they are spinning.

Process of elimination! Let me know if this helps

 

Thanks for the input, I tried booting only from the battery and then only from the AC adapter. Both cut out at the same load spot.

I also tried a normal boot (with both the battery and AC adapter in) then right after the power cut out I booted up again in BIOS and recorded 58 degrees C on the CPU and 60 degrees C on the GPU. I don't think temp is an issue with those readings.

Any other ideas? I am open to trying just about anything.

Thanks guys.

 

Sounds like it's a hardware issue to me. Try re-seating your RAM.

 

I tried re-seating my ram and that didn't do it. The only hardware issues left are Motherboard and HDD. I am thinking it it my HDD so that's what I am going to text next. I'll let yo know when I get it up and running what the issue was.

 

It's not the HDD.
If it was the HDD, then you can still use your computer.. just nothing will occur. Basically, in Windows 7 (and Vista), the kernel is no longer on the HDD, but fully loaded on the RAM. The result is that you can pull the HDD while not in use (if it's in use, it will cause a BSOD), and the system will still be functional. Anything you open, well won't work.. but gets' queued onto a list. As soon as you plug your HDD back in, the HDD will re-boot, sync with Windows (takes a moment), and every application you ran or panel you open will open in the same order as you did them.

That is why I know it's not the HDD.

 

Try to boot with any Linux Live CD, if it loads fine try using your computer for awhile, see what happens.

 

i think you can run Ubuntu right from a usb drive. you dont even need to install. always worth a shot to see if it shuts down. just choose try when you boot from the usb stick instead of install. lots of info on the web how to do it. takes maybe 5 minutes.

 

Perhaps your GPU is dying? I say this because you said it shut off while playing a game, and every time after that it shuts off just as it is about to display the desktop, which is presumably when the GPU driver is being loaded. Try booting into safe mode and see if it at least loads Windows.