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    Urgent - Vista problem with Camera Software

    Discussion in 'Windows OS and Software' started by NotVeryTechie, May 12, 2008.

  1. NotVeryTechie

    NotVeryTechie Notebook Geek

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    Hi there

    I have a Canon Powershot A75 and recently got a Vista laptop. I have loaded the camera software on the new machine, and it all seems to work fine, but when I plug in the camera, Windows can see it, but the Canon software can't. I really want to keep using the camera's software, but don't know what is wrong. I do not have an internet connection so I can't just pop online to check. Can anyone help please!!
     
    NotVeryTechie, May 12, 2008
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  2. mckinneydij

    mckinneydij Notebook Geek

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    I would recommend checking with the Canon Support website for software and firmware updates for Vista first.

    http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=320&modelid=9828

    I hope this helps you out. :)
     
    mckinneydij, May 12, 2008
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  3. TeeJay 44

    TeeJay 44 Notebook Deity

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    Canon's software is probably not compatable with bloody "Vista"

    Xp reads my PowerShot A640 purrfectly. Never an issue in about 2000 photo's now.

    Cheers,
    Theo
     
    TeeJay 44, May 12, 2008
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  4. flipfire

    flipfire Moderately Boss

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    ^ he said vista reads it. Canons software doesnt.

    Which makes me think the camera drivers arent installed properly

    Go to the Canon website and look around
     
    flipfire, May 13, 2008
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  5. NotVeryTechie

    NotVeryTechie Notebook Geek

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    Thanks guys! I found an updater file on the Canon website and it seems to be working ok now. Big change in interface though, so will have to get used to that.
     
    NotVeryTechie, May 14, 2008
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  6. mckinneydij

    mckinneydij Notebook Geek

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    I am glad we could help!

    Now I hope you can enjoy Vista just a little bit more! :)
     
    mckinneydij, May 14, 2008
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  7. NotVeryTechie

    NotVeryTechie Notebook Geek

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    To be honest, I am enjoying it somewhat, but I am still irritated at some of the issues. Like my Nero version (I know, old) doesn't work and I just can't afford the £45 needed for the new version right now. I have Photoshop, also an old version, etc, etc. I just can't afford the massive upgrade required for all software. Not on top of the notebook!

    Thanks for the help anyway. I do love this site!
     
    NotVeryTechie, May 15, 2008
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