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    Video freezing but audio continues (Win 8.1)

    Discussion in 'Windows OS and Software' started by thegh0sts, Jul 4, 2015.

  1. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    tried vlc, wmp, and gom player and they all do the same thing: crash and i have no idea why it is doing so.

    reinstalling windows didn't do anything once updates were applied. i no longer see the windows upgrade icon in the task bar.
     
    Last edited by a moderator: Jul 4, 2015
    thegh0sts, Jul 4, 2015
    #1
  2. tijo

    tijo Sacred Blame

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    Is it one video or all videos, did you check the event log for any indication of what might be causing the crashes?

    You could also try MPC-HC, but I doubt it'll change anything.
     
    tijo, Jul 4, 2015
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  3. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    tried different nvidia drivers and no go, trying different audio drivers.

    Also making sure i have all updates though i don't know which broke what!

    EDIT: still busted :( nothing in the event logs to show for it.

    hmm.....fresh install = video playblack works. installed the updates and now it works i think there's an optional update that i had installed before that was causing it to break :(

    EDIT: I think there might be a specific KB that's causing video playback to break....thinking it's KB3068708.
     
    Last edited by a moderator: Jul 8, 2015
    thegh0sts, Jul 4, 2015
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  4. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    Video playback is still broken :(
     
    thegh0sts, Jul 5, 2015
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  5. Primes

    Primes Notebook Deity

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    I would try disabling hardware acceleration for whatever video player your using.
     
    Primes, Jul 9, 2015
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  6. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    wasn't even enabled and it happens on more players so it has to be a windows issue.
     
    thegh0sts, Jul 10, 2015
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  7. tijo

    tijo Sacred Blame

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    Did you download and isntall any third party codecs?

    I know you already did it once, but if you ever end up doing a clean isntall again. Don't install anything, test it. Do the Windows updates, test again. Then move up the food chain of drivers and programs trying one by one and seeing if anything in particular is causing the conflict.

    Can you try the videos on another computer, maybe the files are corrupted or something.
     
    tijo, Jul 10, 2015
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  8. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    nope, why would i when vlc and decode them.
     
    thegh0sts, Jul 10, 2015
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  9. Primes

    Primes Notebook Deity

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    Good point. I had some .mkv files that continually crashed or wouldn't play. Fixed them using Meteorite.
     
    Primes, Jul 11, 2015
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  10. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    tried them on my netbook running ubuntu and they work fine.
     
    thegh0sts, Jul 11, 2015
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  11. StormJumper

    StormJumper Notebook Virtuoso

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    I have to say from reading the posting no one has any idea what kinda video your asking about to know what to diagnosis the problem starts from where? Is it that hard to tell us the video and where you got it so other have a better idea what is going on. You said you tried on Ubuntu and they worked fine...my question is what worked fine??? You can see how unclear and ambiguous this question is?
     
    StormJumper, Jul 12, 2015
    #11
  12. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    playing mp4 and mkv files.
     
    thegh0sts, Jul 12, 2015
    #12