Vista 64-bit Password crashes

Hey guys,

I have a vista 64 bit notebook and whenever I run an app that requests a username/password it gives me an appcrash. So far I've had this with winrar, IE, pdf, and even my virus protection. If anything requires me to login it immediately crashes.
Any ideas are greatly appreciated, I really don't want to reformat.

 

Sounds like you have something nasty installed... Vista 64 doesn't give me that issue here using all of the programs you cited...

A format might not be avoidable unless you can find the program at fault.

 

I have the same problem on Vista x64. I think that some DLL in the Windows directory that passworded programs call is missing or corrupt. I think I might have uninstalled a program before it started happening.

 

Or maybe it was a Windows update...

 

Or maybe you have some spyware that is trying to hook into a process when it sees the word "password" so it can capture the password.

 

Nope, inline passwords such as passwords entered into a page work just fine. This only happens when a Windows GUI pop-up is required to enter a password. Either way, you don't know for sure and just raising your nose at us, saying that it's our fault for having caught something when you don't know that we have is counterproductive. Check out:

http://www.acomplaintfreeworld.org

And yes, Windows Defender is on ie the program that Microsoft included with Windows Vista, which you're alleging we have something it "should" have caught.

Here's an example of one of the crashes:
Problem signature:
Problem Event Name: APPCRASH
Application Name: licadmin.exe
Application Version: 2005.700.0.260
Application Timestamp: 444d6fe6
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdf8
Exception Code: c0000005
Exception Offset: 0002b9ad
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Additional Information 1: 6222
Additional Information 2: 4312966f123b0c7026332705c0056827
Additional Information 3: 9bb8
Additional Information 4: ef2f1dfc83f5420e97b4cdadc27c30f5

Firemonkey: Have you installed anything recently like Adobe Creative Suite Master Edition?

 

In Orev's post, he said "maybe" you have some spyware. So I really don't believe he deserved your attack.

 

Do any of you have a fingerprint reader on your system?

 

You should have done something which screwed up ur system.

 

Actually, yes. I have the Sony VAIO SZ370P/C which has a fingerprint reader but since Sony doesn't officially support Vista 64-bit yet so I had to download Protector Suite QL from UPEK seperately.

I currently have version 5.6.0 installed. I am gonna' try upgrading to the latest version, 5.6.2 to see if that fixes the problem.

 

In other words you have some software that is hooking into a process when it sees the word "password" so it can capture it and allow you to login using a fingerprint instead. That's how that software works. I would disable the fingerprint software and see if the problem goes away.

So maybe it's not "spyware", but that exactly what it's doing.

 

I upgraded to Protector Suite 5.6.2 and that didn't help matters but I did notice that the Trusted Platform Module 1.2 driver in my device manager had an exclamation mark on the icon saying that the device couldn't start. It didn't have that exclamation mark before. I clicked on the button to check if there was another version of the TPM software available from Microsoft since the version I have now is from Microsoft but no luck. It says my software is up to date.

I don't trust Microsoft's update website though since it totally screwed up my video driver the last time it updated that with the "up to date" version. It threw me back down to Aero basic and the display was slow as hell because the driver wasn't compatible with the Windows Experience Index until I could test a couple older versions of nVidia's drivers that were compatible so I could get full Aero back.

This is going to be a pain in the ass trying to troubleshoot which version of the TPM software will work with my Sony laptop.

 

The protector suite probably has some software that runs on startup. Check in the system tray for it. Try to disable it or stop it from starting up, and see if that fixes the problem. It's not a full fix, but it will tell you what the problem is.

Also, it might have an option that says "monitor application for password fields", or "use single sign-on" or something like that. Disable that option.