I have Vista Ultimate 32-bit on my Inspiron 1520.... Everything was working fine.... Recently I installed some Windows Updates : 941568 941569 942615 942624 943078 943302 943899 945007..... Then I dont remember restarting my compute by using the restart option.... I usually do a shutdown only.... But when I choose the restart option in Vista I get a BSOD and my system restarts..... But when I turn off my computer using the power button and do a fresh boot of my system it powers on without any problems.... The same is not the problem with Hibernate or sleep or standby too.... So the problem is only when i try to do a restart.....
And BTW I also have XP and it loads fine without any problem always.... So I believe the problem is not with the hardware.... Also have run the complete diagnostic test given by DELL for 45 mins or so and it passed all the tests.....
Just now I found out how to stop that BSOD restart and so I was not able to capture the error it was showing.... I ll just check it today and let you know....
If anyone has faced similar issue, I would be glad if they can help....
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What is the error messages? There are usually 4 lines of good info. write em down.
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Ok this is the technical info part of the error message :
I also tried doing a clean install of Vista 64-bit Ultimate and still the same problems......
I believe during restart the only part that is skipped in the BIOS is the memory test and I do not understand in what way it can cause problems....
Is there some KB update patches that can fix this because it seems to occur only with Vista.....
I also tried the DELL memory diagnostics as well as Vista's memory diagnostics tool and both of them didnt report any errors.... I do not experience any other stability issues too after my Vista loads up properly so I doubt memory will be the problem.....
But the thing I cant understand is till last week restarting my laptop was working fine but now it doesnt -
This BSOD is common when there has been a change with the Inel Matrix driver. It will only BSOD on restart. You need to reinstall the driver. The easiest way is to find the driver, extract it to an external source such as a flash drive and install it once again through the Vista repair/install option.
You CAN, in this case, probably just download and open/install it right to your system which would be simpler yet in this case, the prior being if it doesnt work by just downloading for some reason.
It is the fault of the AHCI driver in any case; I have run into this several times. -
Thank you flamenko and just now I also saw this thread :
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1920227&SiteID=17
I have yet to go gome and try the solution but anyway am confident this will fix it...
One thing still confusing me is that my existing 32-bit Vista was running fine until I tried to boot using WinPE bootable cd and restarted..... I had previously installed the intel matrix storage manager driver in AHCI only and how it got removed and the default ms ahci driver got installed ?
But one thing proves correct is that my new Vista x64 Ultimate was a retail version downloaded from the net without any extra DELL drivers and hence it was using the ms ahci driver which causes this problem.... -
Yes the sata/ahci driver from MS was the issue.... I do not know why MS has such a buggy driver and havent so far provided any update patch for it either.....
I slipstreamed the Intel AHCI driver to Vista setup and installed from it but still it was taking only the MS AHCI driver do not know why.... All other slipstreamed drivers were taken automatically except this one and the nVidia driver though it was WHQL certified.....
The only way my Vista setup took the Intel driver was when I manually asked it to look for the drivers in my USB drive and make it choose the one for Vista x64....
Vista BSOD on restart but not on shutdown/sleep/standby/hibernate
Discussion in 'Windows OS and Software' started by TuxDude, Dec 28, 2007.