Vista and XP ( Restart & Printer Problems)

HI Guys ,

I have a DIfficult Problem, I work in Engineering Office we have 7 PC working on Windows XP SP2 & 4 PC working on Windows VIsta Business . and we have a network Between them. The Problems are :


1 - Every 3 weeks , One of PC WOrking on Vista restart automaticly every 1 hours exactly , it takes 2 days than after a week a Second PC working on Vista has the same thing .....etc
( we have put an Antivirus : Symnatec Antivirus and we haven't find any Viruse sure after making update for antivirus , we have check the Power Supply it working Normally and we haven't any problem about that . We have say to A Computer Engineer to come but he hasn't found the Problem ,
really i become crasy because anyone have found the Problem



2- we have a Samsung Printer ML 1710 ( Sharing in Network) attached to A PC working on Windows XP SP2 , But All PC working On Vista can't install the Driver of Samsung and display a Message cannont install Driver ....there isn't enough memory to Install .



Plz if anyone can help to Resolve these Problem , plz who has any experience to help me , Thanks.

 

did you check event viewer on all machines to see if there are any clues there?

Did you install Vista drivers (along with the XP drivers) on the XP SP2 PC for when you are going to share so the Vista machines will get a compatible driver??

 

thanks my Friend Goofball for your reply , i can't find any word to thank you because u is the only who reply me


But plz i want to Understand Something from me because sure you are Epxpert than me FOr Software & hadware :

"" did you check event viewer on all machines to see if there are any clues there? ""

plz if u help me where i can to find that u have told me to do .


2- for your suggestion about the Printer Driver .
me for PC WOrking on XP i have installed the Software XP Printer Driver
for PC WOrking on Vista i have installed the Software VIsta Printer Driver but VIsta tell me the Message :
..... there isn't enough memory to install ......

I have donwnload this 2 Drivers from Website SAMSUNG Company .


plz if u have a Suggestion about it tell me

i am really appreciate u ( if u have any questions or some details about my Problem i will tell u)
I am waiting for u Goofball

& Plz Everyone who is Expert in Software & hardware help me plz to Solve this Problem

 

1. Control Panel -> Administrative Tools -> Event Viewer. You want to pay attention to the System Events (for XP machines). For Vista, it's Windows Logs -> System. It may take some time but you should be able to see when the reboots are happening. It sounds to me like maybe a Windows update is not installing properly. Do you have Windows updates set to automatically install?

2. For sharing, try loading from a PC that has vista installed. It seems that there isn't an option for loading Vista compatible drivers on the XP machine so that when you attempt to connect to that networked printer, it doesn't have the proper vista drivers to send to the computer.

Try installing the printer drivers manually. Download the driver and extract the contents (I use Winrar for this by right-clicking on the downloaded file, and selecting Extract Files... you pick a folder/location). After this is done, connect the printer. Windows should prompt you for the driver. Browse to the folder where you have the driver files extracted.

When you want to share this printer, you will need to connect to the computer manually. You can do this by going to start -> Run, and typing in

\\$computername

where $computername is the name of the computer on the network (you can find this by going to control panel -> system -> Computer Name in XP. In Vista, it's same location but it is on the main screen where you will see the computer name) . You should see the shared printer there. Doubleclick, and follow the prompts, Windows will tell you that you need to install the drivers for it to work, and ask if it can do that.

 

HI Goofball

thanks very much you are Expert in Softwar & hardware

For Printer the Problem is resolved ( thanks very very much for U )

for Restart problem i have enter to Event Viewer and i See the time that the PC Vista restart

it's Write ( System is shutting Down at time "....etc" but it was unexpected

there is any thing that indicate if it is for Windows Update ( but tthere are some programs which are incompatible with Vista ( Like Acrobat rerader 7 & Autocad 2005) but idon't think this is the Problem

If u can help me plz Goofball for this Problem

Only The PC working on Vista Restart every one hour in 2 days for 3 weeks.
ok we have 5 PC working on Vista ( & one finish the Other begin after it )

Some Hardware technical say the Problkem maybe from the Networking
Other say maybe Power Supply ( but we are sure it isn't the Problem)

Other Say Memory Ram ( we have 2 GB Ram )

So i am Crazy about that because there is any thing indicate why ??

If u can help me plz Goofball for this Problem

Thanks thansk thanks Goofball ( i wait your reply)

 

If it's unexpected, that could be from a thermal event, or a hardware failure though I find it weird that it would be so...precise.

You would have to run tests on the hardware you suspect is faulty to isolate it. Memtest86 is the standard test for memory

http://www.memtest86.com/

for hard drives, use the manufacturer's tools to scan the drive with.

Why not move to Acrobat Reader 8 or Foxit PDF Reader? They are both free, not sure why you are staying with a program you say is incompatible, yet replacements are free that are compatible?