Vista laptop - Services.msc won't run

Hi to all

I have a problem with my brother's laptop with Vista Home Basic. It's a Compaq Presario C757LA. When trying to open Services.msc, the UAC prompts out, but then nothing happens. The same happens with the reliability monitor. I tried to open it within the run dialog box and cmd, with no success.

I asked my brother If he installed any strange software lately, but he says no.

Vista in this machine is fully patched, and antivirus (Microsoft Security Essentials) is up to date.

Any suggestion?

Thanks in advance...

 

Disable UAC and see what happens?
http://www.howtogeek.com/howto/wind...nt-control-uac-the-easy-way-on-windows-vista/

Could also try it in safe mode, for the heck of it..
http://www.computerhope.com/issues/chsafe.htm

 

Run virus and spyware scans. (Tell MSE to run a scan.)

I also agree with the safe mode suggestion.

If you have the Vista disc, you can try a repair installation. Also ask if he did any weird stuff like using vLite or any tweaks or deleting Windows files or anything.

 

Are you signed on as an administrator when attempting to run services.msc?

 

Disable UAC... Because this isnt already weird enough, we need to lower security!!

 

Thanks for all your suggestions, I disabled UAC but no success. I ran the MSE complete scan for Virus, and Spybot S&D for spyware, but found nothing. Now I'm running a NOD32 online scan from eset.com.

I tried booting in safe mode, but with the same results.

The laptop didn't have a Vista install disc, It has a recovery partition from compaq.

Now It's not only the services, It's all the applications related to the administrative tasks (defragment, services, reliability monitor...)

Any other suggestions?

 

re-install seems like the easiest solution to things like this

 

I wonder if it is the Microsoft Management Console that is corrupt.

All those admin tools are just plugins to the Microsoft Management Console.

 

Yep..

Try going to start->run and do mmc.exe

If that causes a problem it's MMC that's busted fo 'sho..

 

Thanks again but going to start->run and do mmc.exe doesn't have any effect.

 

yup. MMC is busted.

 

Any other ideas?

 

Open a elevated command-prompt (right click on command prompt, choose run as administrator).

runs this and see what you get..

Code:

sfc /scannow

After it's finished try once more and see if that fixed it.

 

Thanks for the suggestion, but I already tried that with no effect. Same issue

 

Have you tried logging in as a different user, and seeing if you have the same problem? I might be just a corrupt profile you're using?

I found this as well, you can put it in a batch file and run it.

Code:

@echo off
sc config winmgmt start= disabled
net stop winmgmt /y
%systemdrive%
cd %windir%\system32\wbem
if exist repository.old rmdir /s/q repository.old
rename repository repository.old
for /f %%s in ('dir /b *.dll') do regsvr32 /s %%s
for /f %s in ('dir /b *.mof *.mfl') do mofcomp %s
wmiprvse /regserver
winmgmt /regserver
net start winmgmt
net start SharedAccess
net start CcmExec

Source - http://social.answers.microsoft.com...y/thread/cb86be1f-ea5a-43ba-991a-cd91b80ad7fe

You can always do the vista "in-place upgrade" repair method..

http://www.eggheadcafe.com/article.aspx?id=41641e64-1e52-4f5d-93cf-2c341aed7c08

I've never tried this myself, but it should resolve the issue. And from what I understand, you don't need to re-install your programs, all *should* be as it was once it's complete.

 

Thanks for your time, but did the batch file procedure, but not success. I guess the only option is to reinstall everything with the recovery discs from the Compaq laptop.

About the Vista–Over–Vista Upgrade Repair, I do not have the Vista install DVD for Home Basic. All I have are the recovery DVDs made from the compaq utilities of the laptop. The DVDs replace the partition recovery of the laptop, so we deleted the partition to gain disk space.

I have an Upgrade install DVD of Vista Home Premium (retail, with serial number). Maybe I can make a clean install in this laptop, but I'm not sure how to do it with upgrade media. I know the double-install trick, but, Is there an easier way?