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    Vista x64 - Keyboard Problem

    Discussion in 'Windows OS and Software' started by martyp, Dec 4, 2007.

  1. martyp

    martyp Notebook Enthusiast

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    Hi all,

    Joined the forum recently and so far it has been a great resource. :cool:

    I have a question regarding Windows Update on Vista 64-bit, I installed the OS on my Sony Vaio AR about 2 months ago and after running WU the keyboard on the laptop would not respond to key strokes but my external USB keyboard worked perfect (the internal one was still detected in device manager no ! or ? icons)

    I removed the OS and went back to the pre-installed Vista 32-bit HP, but 64-bit seems a lot snappier to me and I'd like to get it to work. Seems a waste running a 64-bit lappy on a 32-bit OS - especially after paying for the 64-bit copy!

    Just wondering if anyone has had similar issues or any ideas to try out.

    Thanks in advance. :)

    Marty
     
    martyp, Dec 4, 2007
    #1
  2. 365itsupport

    365itsupport Newbie

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    Marty,

    I have a Compaq Presario running Vista 64, Everything worked great until about a month ago, I assume after a WU, my intergrated mouse keyboard and sound button's stopped working. It was very frustrating, I dual boot and xp works fine.

    I decided to log in using the handcap onscreen keyboar into vista64, and then under device manager I removed the keyboard and rescanned. When it reinstalled the keyboard everything worked GREAT except the integrated mouse (touchpad) still doesnt work (no big deal I use an external mouse). I know have an unknown device under mice which wasn't there before and the system can't find the correct driver anymore.

    The ironic thing is everytime I reboot the machine, I have to go through the same procedure of logging in with the onscreen keyboard, uninstall the keyboard driver, and then rescan and then the keyboard works. I will be honest I haven't spent a ton of time trying to fix it, but my belief is some Microsoft update caused this.


    Rob

    The problem is everytime
     
    365itsupport, Jan 8, 2008
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  3. CodeComet

    CodeComet Newbie

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    Marty,

    Have you installed a touchpad driver from Synaptics? I have an AR51SU and had the same problem as you when I installed the driver, but after I removed the driver, the problem went away.

    I wasn't able to find out Modem driver and special key driver and wasn't able to get Sonicstudio working, but everything is working pretty smoothly. I like Vista 64bit as well.

    Good luck!

    Yong
     
    CodeComet, Feb 6, 2008
    #3
  4. orev

    orev Notebook Virtuoso

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    As an aside, you probably didn't need to pay for the 64bit copy. You can use the same license key you have on the 32bit version that came with your system on the same 64bit version. If you use the tools in my clean install guide (see sig), then you don't even need to deal with activation.
     
    orev, Feb 6, 2008
    #4