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    Webcam Issue

    Discussion in 'Windows OS and Software' started by HollywoodLights, Feb 21, 2010.

  1. HollywoodLights

    HollywoodLights Notebook Consultant

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    Just like I was having a CD issue, now I am having a webcam issue. No program will recognize my webcam, dell webcam central says "Please Close other Streaming Programs" but they are all closed. What do I need to do to get it to recognize it. And yes it shows up in device manager.
     
    HollywoodLights, Feb 21, 2010
    #1
  2. Padmé

    Padmé NBR Super Pink Princess

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    How about removing the current cam driver(s) and re-installing it anew? You might also want to give the cam device removal a shot.
     
    Padmé, Feb 21, 2010
    #2
  3. HollywoodLights

    HollywoodLights Notebook Consultant

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    how would I do each of those?
     
    HollywoodLights, Feb 21, 2010
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  4. wave

    wave Notebook Virtuoso

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    Search for 'programs' and select Add Remove programs. Find your webcam driver and software and uninstall everything that is web cam related.

    Then search for 'Device' and select Device Manager. Under 'imaging devices' you should find your webcam. Right click and select install.
    If its not there dont worry. Uninstalling the software probably removed it.

    Restart computer.

    Go to Dell website and download webcam software and drivers (might be one package or two)
    Install them and follow the instructions on screen.

    See if it works now.
     
    wave, Feb 22, 2010
    #4
  5. HollywoodLights

    HollywoodLights Notebook Consultant

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    Well I'll be, it was the drivers after all. Thanks everyone.
     
    HollywoodLights, Feb 22, 2010
    #5
  6. mobyzone

    mobyzone Notebook Consultant

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    i had a similar issue too and it was the driver

    but now i have another problem with my webcam,my lid(monitor) has to be vertical (90 degrees wit the keyboad) for it to work,if i move it even slightly it disconnects.

    Anyone knows what the problem might be?
     
    mobyzone, Feb 22, 2010
    #6
  7. fd122

    fd122 Notebook Enthusiast

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    Maybe there is a loose wire somewhere internally? It's strange that it does that but that's all I can think of right now.
     
    fd122, Feb 22, 2010
    #7
  8. weinter

    weinter /dev/null

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    I had this issue with my laptop as well but I solved it.
    You need to open up to the cable and adjust the twisting in a position such that it no longer signal lost.
     
    weinter, Feb 22, 2010
    #8
  9. mobyzone

    mobyzone Notebook Consultant

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    um how am i supposed to get to the cable?
     
    mobyzone, Feb 24, 2010
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  10. f4ding

    f4ding Laptop Owner

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    Get the service manual for your laptop. Find the section that says the camera, or at least the LCD. There should be a guide to how to get to the cable there.
     
    f4ding, Feb 25, 2010
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  11. mobyzone

    mobyzone Notebook Consultant

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    Alright thanks will try that
     
    mobyzone, Feb 25, 2010
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  12. qhn

    qhn Notebook User

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    qhn, Feb 25, 2010
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  13. mobyzone

    mobyzone Notebook Consultant

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    Thanks alot qhn that link was really helpful

    and thanks 2 all who replied before,i opened the monitor and moved the wire a bit and now it works perfectly :)

    rep+
     
    mobyzone, Feb 25, 2010
    #13