Heya folks, my WiFi continually cuts out every few minutes. It's very irritating. I have to reset the wireless adapter everytime it occurs.
Here's the diasgnostic info, I hope someone can help me figure out what the issue is:
Details about network adapter diagnosis:
Network adapter WiFi driver information:
Description . . . . . . . . . . : Killer Wireless-N 1202 (2.4GHz and 5GHz)
Manufacturer . . . . . . . . . : Qualcomm Atheros Inc.
Provider . . . . . . . . . . . : Qualcomm Atheros Inc.
Version . . . . . . . . . . . : 10.0.1.247
Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem13.inf
Inf File Date . . . . . . . . . : 30 May 2013 15:51:14
Section Name . . . . . . . . . : ATHR_DEV_OS61_946x.ndi
Hardware ID . . . . . . . . . . : pci\ven_168c&dev_0034&subsys_20031a56
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 503276c9-0120-407a-b196-fb04a8fb2d23
Interface name: Killer Wireless-N 1202 (2.4GHz and 5GHz)
Interface type: Native WiFi
Connection incident diagnosed
Auto Configuration ID: 1
Connection ID: 1
Connection status summary
Connection started at: 2013-09-26 15:50:57-088
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success
List of visible access point(s): 5 item(s) total, 5 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
C0-3F-0E-FC-CB-86 Infra <unknown> -78 1 virginmedia0905520
A0-21-B7-59-7C-79 Infra <unknown> -87 6 10 Maple Grove
02-AC-54-E5-69-42 Infra <unknown> -72 6 BTWiFi
12-AC-54-E5-69-42 Infra <unknown> -80 6 BTOpenzone-B
00-1E-2A-7D-9D-F7 Infra <unknown> -68 11 virginmedia7852814
Connection History
Information for Auto Configuration ID 1
List of visible networks: 5 item(s) total, 5 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 66 Yes virginmedia0905520
Infra <unknown> Yes 66 Yes 10 Maple Grove
Infra <unknown> No 58 Yes BTWiFi
Infra <unknown> No 54 Yes BTOpenzone-B
Infra <unknown> Yes 64 Yes virginmedia7852814
List of preferred networks: 15 item(s)
Profile: virginmedia0905520
SSID: virginmedia0905520
SSID length: 18
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Profile: connect4
SSID: connect4
SSID length: 8
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Profile: virginmedia6357817
SSID: virginmedia6357817
SSID length: 18
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Profile: shaunsnetwork
SSID: shaunsnetwork
SSID length: 13
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Profile: BTOpenzone
SSID: BTOpenzone
SSID length: 10
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Profile: Boingo Hotspot
SSID: Boingo Hotspot
SSID length: 14
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Profile: kubi
SSID: kubi
SSID length: 4
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Profile: orange
SSID: orange
SSID length: 6
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Profile: swisscom
SSID: swisscom
SSID length: 8
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Profile: MIA-WiFi
SSID: MIA-WiFi
SSID length: 8
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Profile: Oi WiFi
SSID: Oi WiFi
SSID length: 7
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Profile: WIFI-AIRPORT
SSID: WIFI-AIRPORT
SSID length: 12
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Profile: TELENETHOTSPOT
SSID: TELENETHOTSPOT
SSID length: 14
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Profile: Linktel WiFi
SSID: Linktel WiFi
SSID length: 12
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Profile: virginmedia6992900
SSID: virginmedia6992900
SSID length: 18
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Information for Connection ID 1
Connection started at: 2013-09-26 15:50:57-088
Auto Configuration ID: 1
Profile: virginmedia0905520
SSID: virginmedia0905520
SSID length: 18
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: c0-3f-0e-fc-cb-86
Security and Authentication
Configured security type: WPA2-PSK
Configured encryption type: CCMP(AES)
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 340319
Ndis Tx: 79639
Unicast decrypt success: 36311
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 36328
Rx failure: 60999
Tx success: 8802
Tx failure: 0
Tx retry: 40
Tx multiple retry: 0
Tx max lifetime exceeded: 0
Tx ACK failure: 27886
Roaming history: 1 item(s)
Times: 2013-09-26 15:52:21-429
Roamed from BSSID: c0-3f-0e-fc-cb-86
Reason: 0x00000002
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Auto Configuration
Initialise status: Success
Information for connection being diagnosed
Interface GUID: 503276c9-0120-407a-b196-fb04a8fb2d23
Interface name: Killer Wireless-N 1202 (2.4GHz and 5GHz)
Interface type: Native WiFi
Result of diagnosis: There may be problem
-
Have you tried changing the broadcast channel on your router? you may have to do this by trial and error to find a stable channel.
Has anything changed AFA possible interference sources ?including microwave ovens, cordless phones, Bluetooth enabled devices, FHSS wireless LANs, and neighboring wireless LANs. The most damaging of these are 2.4 GHz cordless phones that people use extensively in homes and businesses. If one of these phones is in use within the same room as a 2.4GHz (802.11b or 802.11g) wireless LAN, then expect poor wireless LAN performance when the phones are in operation. -
StormJumper Notebook Virtuoso
What drivers are you using and are they up-to-date? Also what kinda router are you using so other can see what settings are need or should be to diagnosis the problem. The cutting out could be wifi card or router related. So we need the info on the router to see what else is going on. Did you make sure the wire and card is firm in the slot it resides in?
-
Have you tried going physically closer to your router? The signal strengths of the network seem quite weak. It might work, at least for me on the 7260-AC, it works for networks with weaker signal strength
-
OK I'm noticing that it only happens at certain times of day, for instance, right now it's fine - hasn't cut out once for an entire hour. But at certain times of day it will cut out and then once it happens the first time, it will never stop until the next day. Cut outs happen much, much more often in the evening. My router is the Virgin Media Super Hub. I should note that I am in a shared rented house, so the internet is under control of landlady and I have no power over which ISP we have. Channel is already at the optimal, which is Channel 1. That is the channel with strongest signal. I set it manually when I moved in to the house (about 5 weeks ago).
EDIT: as if on cue, as soon as it turned 4pm, it cut out. If it goes like all the other times it will continually cut out every few mins for the next 6 hours
Here's my inSSIDer 3 display:
Attached Files:
-
-
Only 2 things come to mind. Environmental or proximity.
If it only happens to you, and not other users in the home, then it's not proximity, not environmental...i.e. yur Killer Wireless card is drunk.
If it happens only to you during that time, but to other users in the home at different times, then it can be proximity...i.e., your Virgin Mobile router is drunk.
If it happens to all users including yourself at the same time everyday, then it's environmental...i.e., Virgin Media ISP is drunk. -
-72dBm isn't exactly a strong signal, it's not crap, but definitely not what you want usually.
-
One thought, if you are in a shared environment be sure the router can DHCP enough devices simultaneously. If say there are 10 of you there using the net but it is only set to allow 7 devices then it would have to disconnect some devices to let others to connect. This could happen too if there are to many hard wire IP's reserved.
WiFi connectivity issue
Discussion in 'Windows OS and Software' started by Cakefish, Sep 26, 2013.