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    Win32k.sys BSOD - Win XP SP3

    Discussion in 'Windows OS and Software' started by FFT, Jul 22, 2009.

  1. FFT

    FFT Notebook Consultant

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    I keep getting BSODs even after I have reinstalled Windows XP SP3 and ran all Windows updates. I also ran Memtest86+ and it passed. The BSOD seems to occur when encoding a video or trying to play a video. Attached are my minidump files. Can anyone help me solve this problem?
     

    Attached Files:

    FFT, Jul 22, 2009
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  2. Shyster1

    Shyster1 Notebook Nobel Laureate

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    Do you have any third-party software installed for encoding or playing videos?
     
    Shyster1, Jul 22, 2009
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  3. FFT

    FFT Notebook Consultant

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    I use K-Lite Codec 5.0 and encoded with Adobe Premiere Elements 7.
     
    FFT, Jul 23, 2009
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  4. Saisei

    Saisei Notebook Deity

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    Cant escape the envititable this is to be expected from the os though, i have high hopes that you can overcome this obstacle.
     
    Saisei, Jul 23, 2009
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  5. the_flying_shoe

    the_flying_shoe Notebook Evangelist

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    Are all your drivers the same before and after the re-install?
     
    the_flying_shoe, Jul 24, 2009
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  6. Shyster1

    Shyster1 Notebook Nobel Laureate

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    That may very well be the source of your troubles. One of the components in the K-Lite stuff is a coder/decoder named ffdshow. According to what I've come across on google, and also according to quite a large number of posts in the Adobe forums, ffdshow and Premiere do not always play together well. A search of the Adobe forums for "ffdshow" brings up a lot of hits.

    Try adding premiere.exe (I believe that that's the executable for Premiere) to the blacklist in ffdshow and see if that has any bearing on the BSODs.
     
    Shyster1, Jul 25, 2009
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  7. FFT

    FFT Notebook Consultant

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    I'm pretty sure they are the same.
     
    FFT, Jul 25, 2009
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