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    Win7 Config Window Update Hung Process

    Discussion in 'Windows OS and Software' started by SBjim, Mar 7, 2014.

  1. SBjim

    SBjim Newbie

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    Good day all.

    I have a Dell Studio 17 Laptop. But my issue resides in updates trying to be configured at start up. It reaches 9% hangs and after 30 minutes +/- reboots and starts the process over. Any suggestions would be welcome as I am a novice computer user. The only thing I can add was it did setup a starting point to back off the update. However this computer was behind several updates. So a couple have installed already and rebooted before progressing on to the next.

    Sincerely,
    Jim(with sinking feeling) :)
     
  2. StormJumper

    StormJumper Notebook Virtuoso

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    Means your windows update has corrupted your system files and you will need to reboot to factory install and try again to update. At this point your system will reboot endless to update a update that is corrupted. Go F8 and network mode and try to update and see if that doesn't fix the problem and if that doesn't then you will have to reboot from recovery media or hidden partition and restore your computer to factory setting to fix the problem caused by the update.
     
  3. TreeTops Ranch

    TreeTops Ranch Notebook Deity

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    Another reason why not to have updates on auto. Always do manual updates. Not clear if SBjim had his computer set to auto updates but it sounded like it. Although some manual updates do their actual configuring on startup but there is a dialog window that says to restart after downloading the updates.

    If all else fails then Stormjumper's advice is probably best.
     
  4. Primes

    Primes Notebook Deity

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    Before going through the whole bother of reinstalling, give this program a try: http://www.wsusoffline.net/

    It's one of my new favorite windows utilities I stumbled across.

    see this page for pictures: http://www.wsusoffline.net/docs/

    Basically you install the program and run it. It updates your windows computer's update catalogs.
    you choose what your wanting to update (xp, vista, win7, win8, win8.1, office 2003-2013, etc..) and it downloads all the security and critical updates. It even does .NET, C++ runtime libraries, root certificates and directX.
    After you tell it what to update, it will download the updates and create an updater for you, (which you can copy to a flash drive to update offline computers if needed). In your case just run the updater it creates and it should fix all your broken updates, and get you back to normal.

    Also I would recommend a virus scan and installing and running Malwarebytes in "safemode" just because you ARE having some security problems - just to make sure.
     
  5. Maro12

    Maro12 Notebook Consultant

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