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    Window updates wont download, stuck at 0%

    Discussion in 'Windows OS and Software' started by mets3214, Jan 20, 2012.

  1. mets3214

    mets3214 Notebook Consultant

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    For the last 2 days, windows update on my Z is not working at all. When I choose to download updates, it gets stuck at 0% all the time. I've ran a full scan with malwarebytes, cleaned my registry with ccleaner and its still doing the same thing. How can I fix it?
     
    mets3214, Jan 20, 2012
    #1
  2. Rodster

    Rodster Merica

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    What's worked for me in the past has been to delete the "Datastore.edb" file and delete the Log files. Reboot the computer and try running Windows Update again. :)
     
    Rodster, Jan 20, 2012
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  3. mets3214

    mets3214 Notebook Consultant

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    Where can I find that file? This is the first time it ever happened to me lol
     
    mets3214, Jan 20, 2012
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  4. Rodster

    Rodster Merica

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    windows --> softwaredistribution --> datastore --> datastore.edb

    windows --> softwaredistribution --> datastore --> logs
     
    Rodster, Jan 20, 2012
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  5. mets3214

    mets3214 Notebook Consultant

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    I deleted the files but it still does the same thing....
     
    mets3214, Jan 20, 2012
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  6. Rodster

    Rodster Merica

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    Did you stop the Windows Update service first then delete those files? Because if you deleted those files without first stopping WU then that means WU was not running (i,e, Windows 7 doesn't let you delete those files without first stopping the service). ;)

    Is WU scheduled for automatic or notify first? What kind of AV and Firewall are you using? Did you try to disable both temporarily to see if you can perform an update?

    Instead of doing a batch update try to download and install 1 or 2 updates first to see if it's a particular update that is not allowing the others to download. :)
     
    Rodster, Jan 21, 2012
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  7. MrDJ

    MrDJ Notebook Nobel Laureate

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    there has been a couple of dodgy updates in the last week that have affected some members but not all.
    maybe try a system restore to the day before the update was released.
     
    MrDJ, Jan 21, 2012
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  8. mets3214

    mets3214 Notebook Consultant

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    Ive set it to notify first, I'm using windows security essentials and I haven't tried disabling either of them yet. I'll try it out now
     
    mets3214, Jan 21, 2012
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  9. Rodster

    Rodster Merica

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    Check Windows Update sevice first to see if it's running.

    My Computer --> right click --> Manage --> Services and Applications scroll down until you find Windows Update. If the service is in the stopped state then start the service. If it's running, stop the service then restart the service.

    and don't forget to try and download and install only 1 or 2 updates to see if Windows Update is working. ;)
     
    Rodster, Jan 21, 2012
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  10. mets3214

    mets3214 Notebook Consultant

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    That worked Rodster! Thanks!!
     
    mets3214, Jan 21, 2012
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  11. mets3214

    mets3214 Notebook Consultant

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    Well its happening again with one update, I would turn the windows update service off, delete the logs and datastore and then download. It then gets stuck at 15%, if I dont do any of that, it stays at 0%......
     
    mets3214, Jan 26, 2012
    #11