So this week, I've been getting a lot of reboots on my laptop. Sometimes my screen just freezes and I would need to hit the power button to restart. I also get BSODs with the stop code WHEA UNCORRECTABLE ERROR. Tried everything I could but I can't seen to find the cause of the problem
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Update:
I used FurMark, Prime95, MemTest86+ and didn't get any errors. I've also used CrystalDiskInfo to check the health of my SSD/HDD and they're both at a 100% health (although SSD says 98% at HDsentinel). I've also tested their read/write and nothing's out of the ordinary. I've requested Sager for a BIOS update but they've never contacted me back
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Vasudev likes this.
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I don't know how to read it tho
Update:
I used FurMark, Prime95, MemTest86+ and didn't get any errors. I've also used CrystalDiskInfo to check the health of my SSD/HDD and they're both at a 100% health (although SSD says 98% at HDsentinel). I've also tested their read/write and nothing's out of the ordinary. I've requested Sager for a BIOS update but they've never contacted me backLast edited: Oct 28, 2018 -
StormJumper Notebook Virtuoso
That's not going to help. What is your Windows version and what hardware are you running on?
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I have a P650RE laptop w/ GTX 970M, 16GB ram, 6th Generation Skylake Intel Core i7-6700HQ
Edit: I got 3 BSODs and here's what WhoCrashed says
On Mon 10/29/2018 2:40:23 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\102918-5515-01.dmp
This was probably caused by the following module: hal.dll (hal+0x3F520)
Bugcheck code: 0x124 (0x0, 0xFFFFDF0C71103028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 10/29/2018 2:40:23 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0xD0)
Bugcheck code: 0x124 (0x0, 0xFFFFDF0C71103028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 10/29/2018 3:43:31 AM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\102818-3265-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x197650)
Bugcheck code: 0x139 (0x3, 0xFFFFF00405457340, 0xFFFFF00405457298, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.Last edited: Oct 29, 2018 -
Try chkdsk /f /x C: in elavted powershell/cmd prompt. -
Can't copy paste it here for some reason -
Try the same cmd for other partition/volumes.
Also, open crystaldisk info and see SMART status, if its green its okay. Additionally check or upload the screenshot of the fields such as, Current pending sector, relocated sector, error rates, uncorrectable errors. -
OP needs to run CHKDSK with the /R switch to actually fix bad sectors, although it will take much longer when using the /R switch.
so on the CMD prompt, run "chkdsk c: /r /x"
also try to listen for out of the ordinary sounds from the laptop; a laptop making strange humming/buzzing/clicking/tapping sounds when turning it on may indicate a failing HDD -
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So my laptop caught too much heat (idk where exactly) and local technician said it crisp the MOSFET and IC. Is there a chance to repair that?
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c69k likes this.
Windows 10 random reboot, screen hangs, sometimes BSOD
Discussion in 'Windows OS and Software' started by antonigaming, Oct 27, 2018.